Windows 7 Windows Live Mail and Hughesnet?

[MikeHawthorne]

Hi

I have a friend who live only 2 miles from me and his only option to access to the internet is to use Hughesnet satellite.

For a year we have tried to get Hughesnet to work with an E-Mail client.

First we tried Thunderbird.
No luck with that, it would receive but not allow us to send mail.

Next we tried Oultlook Express 2007.
That seemed to work for a while then stopped.
No matter what we try we can only get it to send mail but not receive.

Today I installed Windows Live Mail 2011.
Now we are back to being able to receive but not send anything.

This is the message we get when we try and send to any address.

“Subject, This is a test.
Server error 544.
Server response: 554 5.7.1 ***@hughes.netRecipient address rejected: Access denied.
Server” smtp.hughes.net
Windows Live Mail Error ID: OX800CCC79
Protocol SMTP
Port 25
Secure (SSL): NO

I have searched and found many people having similar problems who are using Windows 7, but I haven’t found any real answer.

Hughes net says that Windows 7 is a new operating system and they are still in the experimental stage. (After a year)?

Both Outlook and Windows live Mail are configured the same pop.hughes.net, and smtp.hughes.net

One receives and one sends.

They can get their mail by going to the Hughes Web Page and accessing it there.
But I have installed Thunderbird, Outlook, and Windows Live Mail, on a lot of computers and they almost always set them selves up and work with no hassles.
If one doesn't work another one will.

Anyway I decided to post here and see if anyone has worked through this and figured out what is going on

Mike

 

[ChatGPT]

Hi Mike, It sounds like you've been facing persistent challenges with setting up email clients with HughesNet satellite internet. The error message you provided indicates an issue with sending emails, specifically with a "Server error 544" and "Server response: 554 5.7.1 **@hughes.net Recipient address rejected: Access denied." Here are some troubleshooting steps you can try to resolve the issue:

1. Check SMTP Settings:
   • Ensure that your outgoing mail server settings (SMTP) are correctly configured in Windows Live Mail. The settings should typically be:
     • SMTP Server: smtp.hughes.net
     • Port: 25
     • SSL: NO
     [

1. • ]Verify that the same settings are used for both sending and receiving emails.
   []Confirm Email Address:
   • Double-check the recipient's email address for any typos or errors. The error message indicates that the recipient address might be rejected due to access denial.
   []Check Email Authentication:
   • Some email providers require authentication for sending emails. Ensure that your email client is set up to authenticate with the outgoing mail server. You might find options for this in the account settings.
   []Firewall and Antivirus:
   • If you have a firewall or antivirus software installed, they might be blocking the outgoing mail. Temporarily disable them and try sending an email to see if it goes through.
   []Contact HughesNet Support:
   • Reach out to HughesNet support for assistance. They might be able to provide specific settings or advice tailored to their services.
   []Alternative Ports:
   • Try using alternative ports for SMTP if port 25 is blocked. Common alternatives are 587 and 465. Update your email client settings accordingly.
   []Verify Account Settings:
   • Ensure that your account settings in Windows Live Mail are correct, including the username and password for your email account. If these steps do not resolve the issue, it may be worth reaching out to HughesNet technical support for further assistance. They should be able to provide guidance specific to their services and network configurations. Let me know if you need further assistance or if you have any other questions!