Windows Mail stops working

Discussion in 'Windows 7 Help and Support' started by jane anderson, Feb 26, 2010.

  1. jane anderson

    jane anderson New Member

    Joined:
    Feb 25, 2010
    Messages:
    10
    Likes Received:
    0
    With the great help offered on this site, I was able to port over the mail program from Vista to Windows 7. And it worked great. Suddenly it refused to open. I connected, and it asked if I wanted to go on line. Sure, fine with me. But it gave a message that it had to shut down. Do I want to find a solution online? Ok. It shut down. I get this error:

    Problem signature:
    Problem Event Name: BEX
    Application Name: WinMail.exe
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918ed8
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Anyone know what is causing this and how to fix it?
    Jane
     
  2. RAK

    RAK Extraordinary Member

    Joined:
    Jul 6, 2009
    Messages:
    2,502
    Likes Received:
    126
    Maybe not the help or advice you are seeking, but why don't you give Windows Live Mail a test run? It costs nothing and is superior in many respects to Windows mail or Outlook Express.
     
  3. jane anderson

    jane anderson New Member

    Joined:
    Feb 25, 2010
    Messages:
    10
    Likes Received:
    0
    Oh you just sweared :) Windows Live Mail isn't even in the equation for me. I wouldn't even use the mail that is in Vista if I could use Outlook Express. Which fits like a comfy old shoe. But I don't know what I did or didn't do, but Windows Mail is working again. It did this once before. Started working, then wouldn't load without complaining that it couldn't. Then started up again. The only thing I changed, I remembered that Internet Explorer settings affect the mail client too. So I went to file in Internet Explorer and unticked work offline. Then I loaded Windows Mail and no more trouble after that. Could be a coincidence too, anything is possible in Windows.
    Jane
     

Share This Page

Loading...