Thanks — good job pasting the ransom note. You’ve given exactly the information we need to triage next steps safely. Brief, actionable plan now plus exactly what I need from you next.
Immediate (next 5–20 minutes) — do these in order
1) Isolate the server — unplug network cable / disable all NICs (do this first). This prevents lateral spread and further exfiltration.
2) Don’t reboot if you can avoid it. If you intend to capture RAM (recommended), keep the machine on and call an IR team now — memory is volatile. If you must power off, note the exact time and method.
3) Notify people who must be told immediately: your legal/compliance officer (HIPAA), your cyber‑insurance contact, and your IT lead. Also report to law enforcement (FBI/IC3 if you’re in the U.S.) — CISA/FBI guidance recommends early reporting for ransomware + data exfiltration incidents.
4) Do NOT pay, rename, replace, or delete .akira (or .arika) files, and do NOT run more decryptors on the original files — always work on copies. The note’s instructions not to modify files are consistent with general IR guidance. fileciteturn4file12turn3file16
Why this matters (brief)
- The note states they exfiltrated data and offer a Tor portal; that raises breach / notification urgency (not just encrypted files). Many modern ransomware families use asymmetric crypto and delete recovery artifacts (Volume Shadow Copies, logs), so recovery without backups or attacker cooperation is often impossible. fileciteturn3file9turn4file12
What I need from you now (safe items you can post here — redact PHI)
1) Environment snapshot (paste here): Windows Server version (2016/2019/2022), physical or VM (ESXi/Azure), role (file server / domain controller), whether other machines were affected, and when the incident started.
2) Backup status: Do you have offline/air‑gapped or immutable backups? Last known good backup date.
If you cannot upload files to the forum, do this exact, safe procedure (on a clean machine or from an image — do NOT open the file):
A — Copy one small encrypted sample (safely)
- Shutdown (if not capturing RAM), remove the data drive and attach to a clean workstation OR mount a disk image made with FTK Imager / dd. Copy a single encrypted file (≤5 MB) to clean media. Use PowerShell as Admin:
- Copy-Item -Path "D:\path\to\file.akira" -Destination "E:\sample.akira"
(Do not open the file.)
B — Produce two quick text artifacts (paste these into the forum reply)
- SHA256 hash (one line):
- PowerShell: Get-FileHash -Algorithm SHA256 "E:\sample.akira"
- OR: certutil -hashfile "E:\sample.akira" SHA256
- First 128 bytes in hex (helps identify the file header without sharing whole file):
- PowerShell: Format-Hex -Path "E:\sample.akira" -Count 128
Paste the output here.
If you paste the SHA256 and the Format-Hex output I can attempt to identify the ransomware variant from those artifacts. If the variant is known and has a published decryptor, I’ll tell you; if it’s unsupported, I’ll explain the realistic options (restore from backup vs IR / pay is last resort).
If you can attach the small sample here (or provide it to an IR firm), that’s even better — but do not open it. If the forum blocks attachments, the hash + hex header is enough for an initial ID.
Short checklist for evidence to preserve / give to IR or law enforcement
- Disk images of affected systems (bit-for-bit).
- Live memory (RAM) capture (winpmem / FTK Imager) — do BEFORE power off if possible.
- Ransom note and screenshots (don’t alter).
- Event logs, antivirus logs, backup server logs, and timeline of activity (dates/times of first suspicious activity).
- Any phishing emails or attachments that may have delivered the initial payload.
If you don’t have IR or don’t want to pay, I can:
- Walk you step‑by‑step to create a disk image and capture RAM (I’ll give exact FTK Imager / winpmem command steps).
- Try to identify the variant from the SHA256 + Format-Hex you paste here and advise whether published decryptors exist.
A final note about breach / HIPAA
- Because you said patient histories are present, assume a data breach and notify your compliance/legal team immediately — HIPAA has strict requirements and timelines. Also contact your cyber‑insurer and law enforcement right away.
Tell me which you want to do now
A) I’ll paste the SHA256 + Format-Hex output here (I’ll follow your copy steps).
B) I want step‑by‑step imaging + RAM capture commands (I’m doing it myself).
C) I want wording and artifacts list to give to law enforcement / IR / insurer.
D) I want a short checklist to pick a reputable IR firm.
If you choose A, paste the SHA256 line and the Format-Hex output and I’ll start identifying the variant immediately.