Windows Update Failing

Discussion in 'Windows 7 Help and Support' started by alex21, Oct 12, 2009.

  1. alex21

    alex21 New Member

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    On both my windows 7 machines the windows update feature keeps failing with the error code 80072EE2, it started a week or two ago.

    On my laptop it is a fresh installation of w7 and it has some very important compatability updates i want it to perform.

    Thank you for your help.
     
  2. kemical

    kemical Windows Forum Admin
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  3. alex21

    alex21 New Member

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    Ok so i tried following these steps:

    Code:
    Below is the procedure for removing the ethernet device and then let xp
    reinstall it on reboot. Incidentally, if folks are having problems like I did
    and even if you are not using Internet connection sharing, your ethernet
    device which connects to your gateway router could be hosed up in the same
    manner and require removal and re-install. I'm pretty convinced this was a
    packet/frame dropping issue:
    
    Right click the 'My computer' icon on the desktop
    Select 'Properties'
    Select 'Hardware' tab
    Select 'Device Manager'
    Select 'Network Adapters' by clicking the '+' sign
    Right click the adapter connecting the pc to the home lan or gateway router
    Select 'Uninstall'
    Reboot
    
    XP will find the device again and reload the drivers for it.
    
    If you don't want to use file and print sharing and QOS, be sure to go to
    Network and Internet connections from control panel, Change settings for the
    device and unselect file and print sharing and qos.
    
    Hope this helps!!
    
    But this step 'XP will find the device again and reload the drivers for it.'? Was this intended for getting windows update working on XP? because i did it on windows 7 and let windows 7 install the drivers again, to no avail.

    Thanks but is there anything else i can try please? It was working for a few months and now it won't work on either of my machines, one which i put a fresh copy of windows 7 on last night.

    Please help, thank you.
     
  4. kemical

    kemical Windows Forum Admin
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  5. Sliver

    Sliver New Member

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    One other thing to check, as I had a server at work causing me grief, is the time and date. Actually, the time was correct, but the date was wrong. Having the wrong date and a very large time difference will keep Windows Update from working properly (and a whole lot of other things, like NTP from working -- go figure!!!!)
     
  6. alex21

    alex21 New Member

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    Windows update randomly started working again..... to a degree, some updates fail with an unkown error error now.

    Thanks for the help
     
  7. kemical

    kemical Windows Forum Admin
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    If those updates fail, try cleaning out the download cache as suggested above..
     

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