Windows update hangs. Other downloads OK

Discussion in 'Windows 7 Help and Support' started by Errol, Oct 31, 2010.

  1. Errol

    Errol New Member

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    Win 7 update just hangs, although all other internet activity works fine. Is it possible to reinstall from my original DVD without deleting other software and data files ? I have done this in XP several times with no problems. But in Win 7 ? I've tried closing my firewall and my virus programs but this did not solve the problem. When I first got Win 7 the update process worked fine.
     
  2. kemical

    kemical Windows Forum Admin
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    Hi Errol,
    it is possible to re-install windows 7 without losing files ect.. Just pop the disk in the drive and when asked choose the upgrade method for installation.
    Before you go down that route though why not try a system restore to an earlier time? Also you could try running the system file checker? Right click on command prompt, run as admin and then type:

    sfc /scannow

    Then press enter. It will then run through fixing any corruption (hopefully)
     
  3. Elmer

    Elmer Extraordinary Member

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  4. kemical

    kemical Windows Forum Admin
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    Nice find!
     

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