Wireless Connection but no Internet Access

[morrishchat29]

Sorry this is a common question but either previous threads didnt help or I did not understand. Great connection but no internet access. The wireless internet works fine on other lap tops and I have rebooted. Please ensure advice is in simple terms as not that well experienced.

 

[patcooke]

Goto control panel, network and sharing, change adapter settings, right click on your wireless adapter and select properties.

Single click on Internet protool version 4 and click on properties,

Check the option to "obtain dns server address automatically".

If this doesn't sort we'll have to look further at other settings.

 

[bassfisher6522]

Did this just start happening recently or has this been going on for some time? Sometimes a simple reboot of the router is all that is needed. To do this, unplug the router from the power outlet and wait for one minute, then plug router back in.