Sorry this is a common question but either previous threads didnt help or I did not understand. Great connection but no internet access. The wireless internet works fine on other lap tops and I have rebooted. Please ensure advice is in simple terms as not that well experienced.
Did this just start happening recently or has this been going on for some time? Sometimes a simple reboot of the router is all that is needed. To do this, unplug the router from the power outlet and wait for one minute, then plug router back in.