Wireless-G USB Network Adapter "limited access"

Discussion in 'Windows 7 Networking' started by kellen, Nov 30, 2012.

  1. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    I have a Linksys Wireles-G USB Network Adapter (Model #: WUSB54GC) that wont fully connect to my home Wi-Fi network. "Limited Access" is as far as I can get. The Windows Troubleshooter just says there might be a problem with the driver, even though I downloaded the latest version driver and installed correctly. I'm at a loss, I don't even know where to begin to try and fix this problem, could use some help.
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    May 16, 2010
    Messages:
    5,454
    Likes Received:
    268
    First step is to run ipcnfig and loo at the adapter configuration:

    Goto run programs, accessories, right click on command prompt, run as admin. Enter the following command into the command screen:

    ipconfig /all

    If you need help interpreting the output you can post it here.
     
  3. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    Yeah I could use some help interpreting this...


    C:\Windows\system32>ipconfig /all


    Windows IP Configuration


    Host Name . . . . . . . . . . . . : PCT-48
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Ethernet adapter Local Area Connection:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
    ller (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-23-5A-F2-D4-CD
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Wireless LAN adapter Wireless Network Connection:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter


    Physical Address. . . . . . . . . : 00-26-5E-59-9C-19
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : fd6a:7f7c:3ccb:0:e5c7:6bc2:2beb:db5f(Pref
    erred)
    Temporary IPv6 Address. . . . . . : fd6a:7f7c:3ccb:0:64e3:1b9d:4e88:d99a(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::e5c7:6bc2:2beb:db5f%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.134(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, November 30, 2012 3:18:53 PM
    Lease Expires . . . . . . . . . . : Sunday, December 02, 2012 3:22:59 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 184559198
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-41-A0-10-00-23-5A-F2-D4-CD


    DNS Servers . . . . . . . . . . . : 192.168.1.254
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Tunnel adapter isatap.{9E09B4DE-E418-4340-A60B-44D4DD636F7B}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2cf6:675:9c4a:67dd(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::2cf6:675:9c4a:67dd%12(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled


    Tunnel adapter isatap.{DA280DD5-E460-4CD6-990F-DA6AAE524182}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    C:\Windows\system32>
     
  4. helpifIcan

    helpifIcan Extraordinary Member

    Joined:
    Jun 20, 2009
    Messages:
    768
    Likes Received:
    23
    The DNS server info looks strange.
    Two things to try.
    1. Disable IPv6
    2. Use either Open DNS or Google DNS

    Open DNS 208.67.222.222 & 208.67.220.220

    Google DNS 8.8.8.8 & 8.8.4.4
     
  5. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    May 16, 2010
    Messages:
    5,454
    Likes Received:
    268
    helpifIcan is right - the DNS server addresses are an odd combination. The first one 192.168.1.254 is completely wrong - looks like it might be left over from another router. The second one is ok and should replace the first one. You can either configure your aireless adapter to get DNS addresses automatically (which I would expect to result in setting to 192.168.0.1) or, if that fails then set manually to this value. IPv6 is known to have some issues and as your are not using it then it is best disabled as advised.
     
  6. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    How might I do this?
     
  7. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    May 16, 2010
    Messages:
    5,454
    Likes Received:
    268
    Control Panel, Network and sharing centre, change adapter settings, right click on the wifi adapter, properties, left click on Internet protocol versions 4, click on properties, check the item "obtain dns server address automatically".

    If this doesn't work click on "use the following dns server address" and enter the value 192.168.0.1
     
  8. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    Okay, I've gotten it off of "Limited Access" but now I can't load a web page. When I use the built in network adapter, I can still connect just fine...
     
  9. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    May 16, 2010
    Messages:
    5,454
    Likes Received:
    268
    Can we have a look at your updated ipconfig please?
     
  10. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    Updated ipconfig:



    C:\Windows\system32>ipconfig /all


    Windows IP Configuration


    Host Name . . . . . . . . . . . . : PCT-48
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Wireless LAN adapter Wireless Network Connection:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter


    Physical Address. . . . . . . . . : 00-26-5E-59-9C-19
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : fd6a:7f7c:3ccb:0:e5c7:6bc2:2beb:db5f(Pref
    erred)
    Temporary IPv6 Address. . . . . . : fd6a:7f7c:3ccb:0:b4a8:b999:c930:6835(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::e5c7:6bc2:2beb:db5f%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.134(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, December 03, 2012 3:28:52 PM
    Lease Expires . . . . . . . . . . : Wednesday, December 05, 2012 1:10:04 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 184559198
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-41-A0-10-00-23-5A-F2-D4-CD


    DNS Servers . . . . . . . . . . . : 192.168.1.254
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:344a:1ea9:9c4a:6289(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::344a:1ea9:9c4a:6289%12(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled


    Tunnel adapter isatap.{9E09B4DE-E418-4340-A60B-44D4DD636F7B}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  11. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    May 16, 2010
    Messages:
    5,454
    Likes Received:
    268
    You still have an odd dns server address:

    You need to get rid of that 192.168.1.254. Go to the description I gave earlier about manuall setting dns server address and set them both to 192.168.1.254. You also have Internet Protocol Version 6 enabled on your wireless adapter. You will not be using it and it has been identified as causing some problems so you should diable it in the wireless adapter settings.
     
  12. kellen

    kellen New Member

    Joined:
    Nov 7, 2012
    Messages:
    14
    Likes Received:
    0
    It works! Thank you guys so much, really appreciate the help.
     

Share This Page

Loading...