Wireless "Unavailable"


Well-Known Member
Helping a friend with a HP Pavilion G 6 laptop. Wireless is turned on and off with the F12 button which displays a red light when off and a white light when on. Wireless should toggle on and off by touching this button. It does not. With or without use of the FN key at the bottom of the keyboard. NOTHING we do can get this button to light "white" and allow available wifi connections to display. Reboot....does nothing. Tried air to blow out any dust around the key......nothing. Other FN key functions are working.

Any ideas? Tried the onscreen keyboard for F12....no good. HELP!



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