Word 2010 freezes on save

Discussion in 'Windows 7 Software' started by beckyschwartz, Aug 10, 2012.

  1. beckyschwartz

    beckyschwartz New Member

    Joined:
    May 2, 2012
    Messages:
    16
    Likes Received:
    0
    We upgraded Office Home and Student 2010 a month or so ago. It works fine on one account but Word freezes when trying to save a file on another account. The Excel works ok.

    I have to restart to get out of it. I opened another account to see if it would work, it did. Any suggestions on how to get my account to work without losing anything?
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,848
    Likes Received:
    1,568
    Hi Becky,

    try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.
     
  3. beckyschwartz

    beckyschwartz New Member

    Joined:
    May 2, 2012
    Messages:
    16
    Likes Received:
    0
    Repair was not an option for this program.
     
  4. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,845
    Likes Received:
    833
  5. jaydeee

    jaydeee New Member

    Joined:
    Jun 1, 2011
    Messages:
    48
    Likes Received:
    2
    I'm wondering if it happens on specific file only or to all word documents? Otherwise I also think it has something to do with your installed Word addons.
     
  6. beckyschwartz

    beckyschwartz New Member

    Joined:
    May 2, 2012
    Messages:
    16
    Likes Received:
    0
    Thanks for the suggestions. Since the new profile I set up works okay I decided to keep that just for word
     

Share This Page

Loading...