MSI Vector 17 HX A14VGG Anyone help

Start with these checks​

• Back up important school files before further testing.
• Use only the original MSI power adapter, connected directly to a wall outlet. Avoid USB-C charging, docks, extension leads, or third-party adapters while testing.
• Place the laptop on a hard, flat surface with the rear and bottom vents unobstructed. Do not use it on bedding or your lap.
• Open MSI Center → Hardware Monitoring, start a game, and record the highest CPU and GPU temperatures before it crashes.
• In MSI Center → User Scenario, remove any CPU/GPU overclock and test in Balanced mode.
• Temporarily enable Cooler Boost and test again. If gaming lasts longer or stops crashing, overheating or inadequate cooling becomes more likely. MSI specifically recommends checking temperatures, ventilation, fan diagnostics, power connection, drivers, and overclocking for gaming crashes.
• Run MSI Center → Features → Hardware/System Diagnosis → Auto Scan. Note any fan, memory, storage, or battery failures.
• Install the model-specific chipset, Intel graphics, NVIDIA graphics, and related system drivers from MSI’s Vector 17 HX A14V support page.
• Press Win + R, enter perfmon /rel, and check the red failure mark corresponding to the crash. Click it and note whether it reports a hardware error, Windows shutdown, or graphics-driver failure.

Please report back with​

• Does the game close, freeze, produce a blue screen, restart Windows, or completely power the laptop off?
• Maximum CPU and GPU temperatures
• Any blue-screen error or stop code
• The error shown in Reliability Monitor
• Whether Cooler Boost changes the result
• Whether gaming ever worked correctly on this laptop
• Whether RAM or storage has been upgraded