📎 AI Summary:
The original poster, Lilo2700, is experiencing issues with running Sims 2 on their Windows 10 laptop, despite having installed DirectX 9.0, as diagnostics show they only have DirectX 12. Other users suggest troubleshooting steps such as ensuring DirectPlay is enabled in Windows features. The overall sentiment indicates a common compatibility problem with older games on modern Windows versions, with some suggestions provided to resolve the issue.

Lilo2700

New Member
Joined
Jul 21, 2019
Messages
1
Thread Author #1
Hello,
I have a Windows 10 laptop. I downloaded the Sims 2 on it, but I need Directx 9.0 for that. So I downloaded Directx 9.0 from the microsoft website. I ran through the installation process and everything was fine. But when I tried to start the Sims 2 again, I got the same error, telling me I needed Directx 9.0.
So I opened 'run' and typed 'dxdiag'. It said I had Directx 12. I've tried to download Directx 9.0 multiple times but it still says I have Directx 12.

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Here's some info;
Name: DESKTOP-E2QOGJG
System: Windows 10 Home 64 bits (10.0, build 17134)
Language: Dutch
System manufacturer: Hewlett-Packard
System model: HP Pavilion dv7 Notebook PC
BIOS: InsydeH2) Version CCB.03.61.09F.21
Processor: AMD A6-3410MX APU with Radeon (tm) HD Graphics (4 CPUs), ~1.6GHz
Memory: 6144MB RAM
DirectX: DirectX 12

Please help me, I've been trying to fix this for such a long time and I have no idea what to do!
Thanks!

-Lilo.
 

nmsuk

Essential Member
Joined
Sep 7, 2009
Messages
4,328
I think the issue is, you need to enable direct play in programs and features.
 

Solution