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No sound through internal speakers, but headphones work fine

Discussion in 'Windows 7 Hardware' started by diotrephes, Feb 7, 2010.

  1. diotrephes

    diotrephes New Member

    Joined:
    Feb 7, 2010
    Messages:
    4
    Hello everyone,

    I have an Acer Aspire 3810 Timeline. Since the purchase, I have had no problems with the sound - however, Acer announced a recall on this and other machines to fix a malfunctioning microphone jack. I sent it to Acer, and received it back. Everything seemed fine, until I noticed that the sound in the internal speakers no longer worked. The sound works through the headphones as well as the microphone.

    I could certainly send it back to Acer, but the problem is that it took over a month for them to pick it up, fix it, and return - and I do not want to wait such a ridiculous time again for such a small problem.

    I therefore checked all the sound settings, uninstalled, reinstalled, updated drivers through Acer - and ever reinstalled the operating system putting Windows 7 on, just to see if that would work.

    Now, I'm at my wits end - the speakers are still not working and the sound still works only through the headphones. I'm no techy, so I only have idea - my thought is that, if possible, the technician at Acer disconnected the internal speakers and forgot to connect them again??????

    I've also used Everest to check my sound system - below you'll find the stats:

    DEVICE IDENTIFIER DEVICE DESCRIPTION





    midi-out.0 0001 001B Microsoft GS Wavetable Synth

    mixer.0 0001 0068 Speakers (Realtek High Definiti

    mixer.1 0001 0068 Realtek Digital Output (Realtek

    mixer.2 0001 0068 Microphone (Realtek High Defini

    wave-in.0 0001 0065 Microphone (Realtek High Defini

    wave-out.0 0001 0064 Speakers (Realtek High Definiti

    wave-out.1 0001 0064 Realtek Digital Output (Realtek
    The interesting thing is that when I press on any of these in Everest it takes me straight to the microphone screen in "Recording devices" sound window - never to speakers.

    Any further ideas would be greatly appreciated......

    J
     
  2. cybercore

    cybercore New Member

    Joined:
    Jul 7, 2009
    Messages:
    15,826
    Try another speakers set, and if it doesn't work either then you should definitely use your warranty.
     
  3. diotrephes

    diotrephes New Member

    Joined:
    Feb 7, 2010
    Messages:
    4
    Thanks for the quick reply. I'm not sure if I completely get your meaning. How would I try another speaker set on the laptop? Are you suggesting that I open the laptop and switch the internal speakers?
     

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