Security update KB973923 fails to install

Discussion in 'Windows 7 Help and Support' started by Pawl, Aug 14, 2010.

  1. Pawl

    Pawl New Member

    Joined:
    Aug 14, 2010
    Messages:
    6
    Every day the following appears downloaded as an automatic update and consistently fails to install; "Security update for Microsoft visual C +++ 2005 service pack 1 Redistributable Package (KB973923)"
    Does anyone have any ideas on why this is occurring and what I can do?
    I am running Windows 7 64bit.
  2. zvit

    zvit Honorable Member

    Joined:
    Nov 3, 2009
    Messages:
    2,500
    Try it again and post the error code.

    You can also try:
    1. Restore the computer to a time before you updated your drivers and that particular update.
    2. Try the update again.

    Also, try this:
    Go to "Start" --> "Control Panel" --> "System" --> "Administrative Tools" -->
    "Services"

    Find "Windows Update" - Set this to start Automatically
    Find "Windows Installer" - Set this to start Automatically

    Restart the two services, and run Windows Update again.
    Last edited: Aug 15, 2010
  3. Captain Jack

    Captain Jack Windows Forum Team Staff Member Premium Supporter Microsoft MVP

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    Mar 6, 2010
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    1,983
  4. Pawl

    Pawl New Member

    Joined:
    Aug 14, 2010
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    6
    Thanks for the responses.
    I have tried two of the suggestions. First changing the update settings to automatic didn't do the trick.
    I downloaded and tried the 'bat' file and again the update failed to install.
    I am about to try the the other suggestion.
    This update is a real pain. Every time I shut down there it is, failing to install yet again.
    Is it crucial, is my PC wide open to a virus or worse if this update isn't installed?
  5. Pawl

    Pawl New Member

    Joined:
    Aug 14, 2010
    Messages:
    6
    The system restore point option hasn't been successful either.
    How do I get the error code? Is the following the error code: Error 1935 0x80070002?

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