Windows 7 getting stuck on Welcome screen, can access SAFE MODE

Discussion in 'Windows 7 Help and Support' started by arun2681, Dec 19, 2010.

  1. arun2681

    arun2681 New Member

    Joined:
    Dec 19, 2010
    Messages:
    2
    Hi,
    I have a Dell Inspiron N5010. I went to a keygen.com website. And then I shut down the laptop. When I log back in, it gets stuck on the welcome screen. Please note I have 2 user accounts. I went to the keygen website with the first user account. I also tried to go to the second user account - it entered into the desktop screen, but it hanged after that.
    I looked in other posts - they talked about "clean install" - but this looks to be specifically for an issue when the laptop is upgraded from Windows Vista to Windows 7.

    Can anyone please help?

    Thanks,

    arun_2681
  2. Windows7HelpGuy

    Windows7HelpGuy New Member

    Joined:
    Nov 21, 2010
    Messages:
    96
    Try running a system repair or use one of your system restores if you have one.

    Maybe this will help!

    "This happened to me earlier. Here is what I've found, and how I resolved it. It is normally caused by something (usually a printer driver) wanting you to click a button to confirm something, but you can't see it. Try uninstalling the new driver from Safe Mode, or using a Last Known Good setting (from the F8 boot menu). You can also try pressing Ctrl-Alt-Delete on the welcome screen, choosing Task Manager, then 'Run' on the File menu, and typing Explorer.

    However, in my case it was caused by the Boot partition letters changing after adding another partition (or recovering the System partition from the Vista installation disk, I can't be sure). It was trying to load software from its previous drive letter C: when if was now D:. It was also creating files on C: and running out of space. You can see this when the Vista Install CD identifies the drive letter of your Boot partition. If it's not what it usually is, that's your problem.

    Anyway, to solve it I booting into the Vista CD's repair mode, then Command Prompt, then regedit. Go to HKEY_LOCALMACHINE, then Load Hive on the File menu. Load the hive in %SYSTEM32%\Config\SYSTEM (probably D:\Windows\System32\Config\SYSTEM, or the same but with D: ). Then follow instructions at http://support.microsoft.com/kb/223188 (I didn't need to change any permissions on Vista).

    You can probably do the same with some Partition Recovery software, like Acronis Disk Doctor, but I couldn't get it to work."
    Last edited: Dec 19, 2010

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