Microsoft and its partners are pitching “frontier firms” as organizations that have moved beyond AI pilots and are now redesigning workflows around Microsoft Copilot, Azure AI, Dragon Copilot, GitHub Copilot, Copilot Studio, and agentic AI systems across daily work, customer engagement, healthcare, software development, collaboration, and business operations. The argument, detailed by Technology Record in an interview with Microsoft’s Kees Hertogh and supported by Microsoft’s Work Trend...