Microsoft and PayPal’s new in-chat checkout capability turns a conversational assistant into a commerce platform, and it could alter how consumers discover, evaluate, and buy products online by collapsing the traditional “search → browse → buy” funnel into a single agentic interaction.
Background
Microsoft has rolled out Copilot Checkout, an in-chat shopping and payment flow embedded in Microsoft Copilot, that allows U.S. users to discover products, view details, and complete purchases...