Recent content by Aimee

Yeah... It's not looking good is it? :( On the phone to tech support 'again'

Still doing it :( This is driving me insane.

I did yeah.

It's still doing it :( Eurghhh.

I tried using Skype but it drained all my credit before they answered lol. I've re-downloaded the BIOS ones, going to install them again just to make sure it's been done properly because honestly, I haven't repaired a computer since windows 7 came out lol, so I'm a bit rusty. As for your BIOS...

A brand new laptop shouldn't need 'fixing' anyway, it's so irritating.

I've done it, it's still doing it, but thanks.

Driver update utility results: http://puu.sh/cRDzo/03f4a5e17a.png

'Do you have the latest BIOS installed?' I have no idea, when I clicked the link Kemical provided there was a warning that changing the BIOS incorrectly could mess up my laptop even more, so I decided not to try it unless nothing else worked as I don't know what I'm doing properly. 'What bit...

Yeah I know. I can't call them because I only have a cellphone and it would cost a fortune to call them. I actually contacted them the first time via the live web chat. I've just tried this: http://winaero.com/blog/fix-touchpad-left-click-will-intermittently-not-work-in-windows-8-1/ If it...

Yes that was the first thing I did, they politely told me to go away and said that it's a Microsoft issue not an Acer one.

Thanks, sadly none of that fixed my problem :c

Yeah :( It's a nuisance because I've already had it exchanged once. They won't exchange it anymore either because it's over the 28 day period, they'll just send it off for a repair instead which could be up to six weeks. Eurgh.

Aww thanks for getting back to me again, I'll take a look.

Alas, it just did it to me again :c this time when I was trying to scroll down a Facebook conversation window. Grr. :(