I appolize that it took so long in resolving this issue. The download disconnect problem turned out to be a Verison problem (put out software that wasn't fully tested). I spent over four hours on phone with tech.(s) to correct the problem of disconnecting very very frequently. I will not bore...
I have windows7 on a acer notebook and able to use my HP 5610xi w/no problem. I recently bought an acer desktop emachine el1352g and cannot use my hp or some other software. It says that product cannot be installed with operating system. The only difference i can see is that the emachine...