Recent content by Gwen Robinson

I have NO idea! My granddaughter (age 8) was watching a dance video on you tube. I don't know if it just popped up or if she clicked on something.

Thank you for the help and suggestions!

Well, my daughter came over. She opened Windows Edge and of course the frozen beeping page is STILL there so, she goes to the three little dots (options) on the right hand corner and clicks on open with internet explorer and McAfee say's oops! Do you really want to do that? She hits back and THE...

Lesson learned! The hard way!

I have run the Malwarebytes Anti-Malware and it found nothing. My McAfee found nothing. I downloaded adwcleaner, NOTHING! However, I removed everything he used to remotely command my computer BEFORE running these programs from the downloads tab. Maybe I should have waited, but I was worried he...

So I called the number. They said to take my computer to Best Buy and have them do an OTR, run an infection sweep, do a malware removal and a full system tune- up then buy Stopzilla for $99.00 and have that installed because my MacAfee is worthless. He said it would cost about $350.00. My...