So I called the number. They said to take my computer to Best Buy and have them do an OTR, run an infection sweep, do a malware removal and a full system tune- up then buy Stopzilla for $99.00 and have that installed because my MacAfee is worthless. He said it would cost about $350.00. My computer is less that 6 months old! I freaked out...then he said they could do it online for $250.00 and install the Stopzilla for one year free but I had to let them do it right now and he told me to not use my internet. Is this a ligament thing or is this a scam? I told him I was going to have to check my checking account and he said HE would call me right back in 10 minutes. SO I'm on my phone trying to use the internet to check this out and several places say its a scam. then I hear him say I'm going to keep my eye on this to make sure I was the real deal. (he forgot to hang the phone up...so now I'm thinking okay, this really might be a scam. So I try to get him OFF my computer. YES, I gave him permission to operate my computer remotely. I can't get hi, off so I just yank the plug. Then I hear him say F*** that B****!! So, how do I get this off my computer? Is it a scam?