Recent content by Hannah

I used the image already in order to restore files from it with the recovery option in windows. when I search for folders then -everything is normal.

I am sure it is a image - at least that's what I asked windows to create and it looks like this - oh sorry I am not able to post screen shots. OK, I try to describe it: when I click on the file with the green arrow it leads me to a folder 'Backup Set 2012-09-29 115121' when I click on it I get...

Hi Saltgrass, many thanks for your reply. I am not sure what you mean by 'root menu' (Sorry for being so obtuse but I am not versed in computer language), but I did not rename the image and I can find it when I got to the WD drive - I even could see when I tried to restore the computer and...

Hi, first of all thanks a lot for your reply. I tried the link (although I was not sure how to retrieve office 2007 once I got to the vhd file). I got stuck anyway and could not find the VHD file but only zipped files (I did not zip them - they were zipped) - see screen below, and now I am not...

"External hard drive can not find system image" Windows 7, 64 bit. I need to restore my computer from the system image made with windows 7 backup on my external hard drive (WD). When I go through the process I get the message "can not find system image" and I am given the options to install...