Thank you so much. I had tried that this time but couldn't find it. I ended having to rewrite the entire paper, but I will try to remember that tip in the future. thanks again, K
Update: I ended up having to rewrite the paper, but thanks all Orig post: I also posted this in Google Groups: I am desperate for help. I opened a docx attachment in Gmail and saved repeatedly throughout. I stupidly did not Save As, which I normally do, just did Save. I then went to open...