Recent content by Mel

Problem solved. Normally I have to give Admin access on the computers and then install the software. With the new computers I have to do the same and give full access to C:. I also have to disable 'User Account Control: Run all administrators in Admin Approval Mode'. Next, I was sent the wrong...

It's for a business. We are getting rid of thin clients and replacing them with the 3020s. And I was in error. Win 7 was installed here at work. Profitline is accounting software. Odd about the 3020s. I set up the users as local admins as I always do so that they could write a report to c:. With...

BBJ - The computers were made in May and June of 2016. We ordered several of the Optiplex 3020s from Dell. Win 7 was loaded by Dell. Slight progress. I used: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose and then regsvr32 in the folder where the .dll is. So at...

Thanks BigBearJedi - I was thinking the hardware thing. Profitline doesn't print on any of the Optiplex 3020s. It is so old it requires .NET Framework 1.1. - I got in touch with Dell Support. They chatted they only handle hardware issues and referred me to their pay-for-help software phone...

I have an Optiplex 3020 that was designed for Win 10. It has Win 7. When I try to print with Profitline software, I get a keycodev2.dll error. On older computers, I install, log in, and print. No issue. Is there a configuration that I'm missing or is it that the computer is also made for Win 10?