ai automation

Microsoft’s ever-evolving cloud strategy is taking another significant leap with a slate of changes to its Cloud Solution Provider (CSP) partner contracts, designed to streamline deal-making, improve customer lifecycle management, and sharpen the competitive edge of the global partner ecosystem...

In the rapidly evolving landscape of artificial intelligence, the lines between off-the-shelf generative AI models and custom-built, enterprise-specific solutions are becoming increasingly important for organizations seeking to maximize both innovation and efficiency. As global businesses move...

A wave of strategic collaborations is sweeping through the enterprise artificial intelligence (AI) landscape as companies seek to turn AI hype into tangible business outcomes. A recent and notable example is the newly formalized partnership between Kore.ai—a recognized leader in conversational...

In an era marked by explosive growth in artificial intelligence technologies, enterprise organizations are tasked with an ever-more complex journey toward adopting AI not just for experimentation, but for core business transformation. The recently announced strategic partnership between Kore.ai...

As artificial intelligence continues to reshape the corporate technology landscape, a new alliance between two industry leaders, Kore.ai and Microsoft, signals a pivotal moment for enterprise AI transformation. The partnership, officially announced during the re:imagine 2025 event, is designed...

The strategic partnership between Kore.ai—a well-established name in enterprise conversational and generative AI—and Microsoft marks a pivotal moment in the ongoing push to make artificial intelligence (AI) not just accessible, but seamlessly integrated into the everyday workflow of global...

Artificial intelligence (AI) has rapidly transitioned from a futuristic concept to an integral part of our daily lives, influencing sectors ranging from healthcare to finance. Despite its pervasive presence, many individuals remain apprehensive about engaging with AI technologies. This article...

Microsoft’s Copilot continues to evolve at a rapid pace, reinforcing the company's commitment to seamless productivity and AI-driven assistance across Windows environments. In recent updates, two significant features have come to the forefront—native image generation powered by OpenAI’s GPT-4o...

Microsoft’s 2025 Work Trend Index research report marks a seismic shift in the landscape of organizational innovation, shedding new light on what it means to be a “Frontier Firm” in the AI-empowered era. Drawing on extensive survey responses from over 31,000 business executives and employees...

The rapid transformation of customer support through artificial intelligence continues to redefine how service agents and organizations approach case management, particularly within the Microsoft Dynamics 365 Customer Service ecosystem. As of the most recent updates, Microsoft has implemented an...

In the landscape of artificial intelligence, where evolution is the only constant, Microsoft’s Copilot platform has often paced ahead, bringing tangible AI solutions to everyday business challenges. Yet, the recent unveiling of the “computer use” capability in Microsoft Copilot Studio represents...

The wave of agentic AI is gathering momentum, quietly but steadily redefining what businesses and end-users can expect from technology. The rise of intelligent, proactive, and emotionally aware digital agents is more than a continuation of the AI revolution—it represents a fundamental shift...

Inside many organizations in 2024, the rapid integration of generative AI technologies has begun to reshape not only routine processes but also the very nature of work itself. This fundamental transformation is evident at firms like Synechron, a global consulting powerhouse specializing in...

April 2025 brought another wave of innovation for Microsoft Copilot Studio customers, revealed through a tightly-packed monthly update that not only recaps what’s new but also hints at the fast-approaching Microsoft Build conference. There, a broader audience of developers and AI enthusiasts...

Microsoft is actively exploring ways to make its Copilot AI assistant in Windows 11 more approachable for newcomers, with recent leaks pointing toward an imminent guided tour feature within the Copilot app. This move appears both practical and overdue, considering the recent shifts in how...

Installing Google's Agent Development Kit (Google ADK) on Windows 11 to build multi-agent AI systems marks an exciting step forward in democratizing AI development for enthusiasts and professionals alike. This kit allows users to construct AI agents leveraging Google's advanced models like...

Microsoft's AI-powered "Recall" feature for Windows 11 has finally reached public rollout after a prolonged and cautious development phase marked by privacy debates, technical challenges, and multiple retrials with the Windows Insider community. This new functionality, part of the Copilot+...

Microsoft’s ambitious AI assistant, Copilot, which the company has woven deeply into its software ecosystem, is facing mounting user resistance and technical challenges, complicating the narrative of AI as an unmitigated productivity booster. Recent reports have surfaced revealing a troubling...

The momentum behind multi-agent AI systems is impossible to ignore, especially as the major technology platforms compete to define the next generation of digital work and automation. While Microsoft and Amazon bring their own visions to life with Azure AI Agent Service and AWS Bedrock, Google’s...

Big news is coming from the tech juggernaut Microsoft, this time concerning its rapid strides in Artificial Intelligence (AI) and how it ties into the evolutionary journey of Microsoft 365 Copilot. As the AI race intensifies, the company is adopting a diversified strategy that seeks to balance...