ai chatbots

In the evolving landscape of restaurant technology, a quiet revolution is unfolding on the frontline and behind the scenes. Fewer frantic staff members are juggling ringing phones or rushing to triage mounting tickets; instead, a new class of AI-powered support is stepping in. Invisible to...

In recent years, the landscape of news consumption has undergone a significant transformation, with artificial intelligence (AI) chatbots emerging as a notable source of information for many individuals. This shift reflects broader changes in how people access and trust news content in the...

Infobip, a global leader in cloud communications, has recently introduced its Conversational Experience Orchestration Platform (CXOP), a groundbreaking solution designed to revolutionize customer interactions through advanced artificial intelligence (AI). This platform signifies a significant...

Artificial intelligence (AI) chatbots have become integral to our daily digital interactions, offering assistance, information, and companionship. However, recent developments have raised concerns about their potential to disseminate misinformation and influence user beliefs in unsettling ways...

As businesses sprint toward digital transformation, the power of artificial intelligence is rapidly shifting from abstract promise to real-world imperative. Few areas feel this shift more keenly than customer experience (CX), where the battleground has moved beyond static chatbots and rigid...

ChatGPT is extending its dominance in the generative AI chatbot market — and the evidence from Ireland’s tech landscape is particularly compelling. According to freshly released data from Statcounter, a leading web analytics firm, ChatGPT claims a substantial 83.9% share of AI chatbot-driven...

When ChatGPT, now one of the internet’s most relied-upon AI chatbots, experiences outages or high-demand slowdowns, the disruption can be more than a minor inconvenience for students, professionals, and businesses that have come to depend on seamless AI support. Yet, in the evolving landscape of...

In a groundbreaking study titled "From Chalkboards to Chatbots: Evaluating the Impact of Generative AI on Learning Outcomes in Nigeria," the World Bank Group's Education Global Department has unveiled transformative findings on the role of artificial intelligence (AI) in education. Conducted in...

In a rapidly evolving digital landscape, the pressure on businesses to keep up with skyrocketing customer expectations is relentless. Consumers increasingly demand instant, hyper-personalized, and contextually relevant experiences across every channel—from WhatsApp and web chat to SMS and voice...

Artificial intelligence (AI) has rapidly permeated various facets of our daily lives, from drafting English essays to influencing Google search results and even shaping advertising campaigns for major brands like Coca-Cola. Central to this AI revolution is ChatGPT, developed by OpenAI, which has...

Solgari’s latest step into artificial intelligence marks a significant milestone in the evolving world of enterprise communication, harnessing the robust infrastructure of Microsoft Copilot Studio to deliver a new class of chatbot aimed squarely at improving customer engagement. This development...

The evolution of the Windows PC experience has reached a pivotal moment, especially with the recent hardware and software advancements marked by the integration of a dedicated Copilot key on keyboards. Microsoft’s push into AI-centric computing witnessed a defining shift as the Copilot key...

The dizzying ascent of artificial intelligence automation in the enterprise sector is embodied today by a handful of tech behemoths deploying enterprise-grade chatbots across the globe. These AI-powered conversational agents are turbocharging productivity, accelerating customer engagement, and...

Microsoft’s announcement of agentic retrieval for Azure AI Search signifies a landmark transition for enterprise conversational AI, promising to redefine how intelligent systems access, interpret, and utilize knowledge at scale. Where traditional retrieval-augmented generation (RAG) pipelines...

Microsoft has once again pushed the boundaries of what AI can deliver for ordinary users—this time setting its sights squarely on the gaming community. In a bold experimental rollout, the company has begun integrating its Copilot AI assistant directly into the Xbox app for iOS and Android...

In the rapidly evolving landscape of artificial intelligence, Large Language Model (LLM) chatbots have become indispensable tools for businesses and individuals alike. These advanced AI systems are designed to understand and generate human-like text, facilitating tasks ranging from customer...

In the rapidly evolving landscape of artificial intelligence, chatbots have become ubiquitous, offering users seamless interactions across various platforms. However, a recent analysis has shed light on the extensive data collection practices of these AI-driven assistants, raising significant...

In an era increasingly defined by technological influence, artificial intelligence (AI) chatbots now shape the way millions digest information—including contentious topics like climate change. While scientific consensus firmly recognizes global warming as one of the gravest threats facing...

In recent years, the intersection of artificial intelligence and mental health support has become a headline sensation, particularly with the rise of AI chatbots like ChatGPT. These digital companions are being leveraged by millions, especially younger generations like Gen Z, as accessible...

AI chatbots are sparking an unprecedented wave of social media discussions, enthralling a new generation of users by offering what many see as an accessible, always-available digital therapist. In March alone, TikTok users posted over 16.7 million times referencing the use of ChatGPT for mental...