ai in retail

Microsoft has shifted Copilot from helper to checkout lane: the company unveiled a coordinated suite of agentic AI tools that let conversational assistants not only recommend products but complete purchases, enrich product catalogs, and act as frontline operational aides for stores — starting...

Microsoft’s latest retail push folds conversational commerce, catalog automation, and store‑operations intelligence into a single, agentic stack designed to let assistants not only advise shoppers but complete purchases and act on behalf of retailers, starting with a U.S. rollout of Copilot...

Microsoft’s new retail blueprint lands at a moment of acute opportunity and risk: the company has published a detailed playbook that pairs a broad market forecast for “agentic commerce” with out-of-the-box agent templates for product discovery, catalog enrichment, and store operations — and it...

Microsoft has unveiled a sweeping set of retail-focused AI agents, templates, and checkout services that fold conversational commerce, catalog automation, and store operations into the Copilot ecosystem — starting with a U.S. rollout of Copilot Checkout and new Copilot Studio templates for Brand...

Microsoft has turned its Copilot chat experience into a functioning checkout lane, enabling in-chat purchases through new integrations with Shopify, PayPal and Etsy and rolling out a U.S.-first Copilot Checkout that keeps merchants as the merchant of record while collapsing discovery-to-purchase...

Tractor Supply’s decision to concentrate its generative AI strategy around a single partner — OpenAI — marks a high‑stakes move that swaps breadth for depth: productionized chat assistants, computer‑vision store tooling, and Snowflake‑backed agents are live or rolling out, and leadership says...

Tractor Supply’s recent decision to make OpenAI its primary AI partner marks a decisive moment in how a large, operationally complex retailer is choosing to industrialize generative AI across customer channels, store operations, and supply‑chain workflows. The move — described by Tractor Supply...

Levi Strauss & Co. says it has dramatically compressed project timelines — moving some projects that previously took a year into a single day — by adopting Microsoft 365 Copilot, Surface Copilot+ PCs and an Azure‑native agent architecture that unifies frontline and corporate workflows...

Levi Strauss & Co. and Microsoft have announced a strategic collaboration to build an Azure‑native, Teams‑embedded “superagent” — a hierarchical, multi‑agent orchestration platform that Levi says will route employee queries to specialized subagents and accelerate the company’s direct‑to‑consumer...

Visual Studio 2026’s Insiders release is a careful, pragmatic step forward — a familiar IDE with a sharpened UI, faster underpinnings, and AI more tightly woven into everyday workflows rather than a radical reinvention of how developers write and ship code. The experience I tested reads like...

Levi Strauss & Co. has announced a high‑profile collaboration with Microsoft to build an Azure‑native, Teams‑embedded “super‑agent” — a single conversational orchestrator that routes employee requests to a network of specialist subagents — as part of a broader effort to rewire operations...

Levi Strauss & Co. has joined forces with Microsoft to build an Azure‑native, Teams‑embedded “superagent” — a single conversational portal that will orchestrate a network of specialized AI subagents to automate store, warehouse and corporate workflows as the company pursues a direct‑to‑consumer...

Pavan Davuluri’s short post on X — that “Windows is evolving into an agentic OS” — landed as a bruise to the Windows community more than a rallying cry, and the ripples still matter. Within hours the replies filled with blunt frustration: power users and developers pressed Microsoft on...

EPAM’s win of Microsoft’s 2025 Innovate with Azure AI Platform Partner of the Year award marks a significant validation of the systems‑integrator model for enterprise generative AI: the company’s entry — built on Azure AI Foundry and realized in a production deployment for Dutch grocer Albert...

EPAM’s announcement that it has won Microsoft’s 2025 Innovate with Azure AI Platform Partner of the Year award caps a year in which hyperscaler-aligned systems integrators have become the de facto engine for moving generative AI from pilots into auditable, enterprise production — and the...

Microsoft and Sharaf DG turned two Dubai malls into a hands-on classroom for AI, using a board-game-style activation called Co-Blocks to demonstrate how Microsoft Copilot+ features can be discovered through play, social sharing and everyday usefulness rather than product specs and slide decks...

Asda’s renewed, multi-year technology agreement with Microsoft is a decisive escalation of the supermarket’s long-running digital overhaul: Azure will become the retailer’s primary cloud backbone while Microsoft Fabric, Azure Databricks, Copilot Studio, and Microsoft 365 Copilot are being woven...

Asda’s renewed and deepened collaboration with Microsoft marks a decisive acceleration of the supermarket’s cloud-first, AI-enabled strategy — a move that places Microsoft Azure at the centre of operations across more than 1,200 stores while pushing Microsoft 365 Copilot, Azure Databricks...

ASDA’s renewed and expanded technology agreement with Microsoft marks a decisive step in the supermarket’s pivot to a cloud-first, AI-enabled operating model — a strategy the retailer says will sharpen price leadership, improve product availability, and free colleagues from repetitive tasks so...

Bauducco’s decision to adopt Microsoft Copilot — implemented through a strategic engagement with Cloud Target — marks a pragmatic, metrics‑driven push to modernize business processes across HR, finance and IT while explicitly measuring the financial impact of AI adoption with a purpose‑built...