ai in retail

North America is rapidly cementing its position as the epicenter of global innovation in cloud-based retail sourcing and procurement—a transformation powered by leading tech infrastructure, unmatched ecosystem integration, and an aggressive embrace of AI and blockchain. The stakes for both...

North America is rapidly solidifying its reputation as the epicenter of cloud-based retail sourcing—a shift being powered not only by the region's digital prowess and regulatory adaptability but also its early and ambitious embrace of next-generation technologies. As retail supply chains become...

In a significant move to accelerate business transformation through artificial intelligence (AI), Tata Consultancy Services (TCS) has deepened its partnership with Microsoft. This collaboration focuses on scaling TCS's expertise in Azure OpenAI and launching a new Generative AI Enterprise...

Artificial intelligence (AI) agents are rapidly redefining the operational landscape of global enterprises, ushering in an era where digital intelligence is no longer limited to basic chatbot functionality. Instead, AI agents now interpret nuanced work contexts, proactively provide tailored...

In the rapidly shifting landscape of global retail, the fusion of artificial intelligence with human expertise is rewriting the rules of customer service, employee empowerment, and operational efficiency. MediaMarktSaturn, one of Europe’s leading consumer electronics retailers, has stepped...

KPMG’s unveiling of its Workbench multi-agent AI platform signals a strategic acceleration in the deployment of generative and agentic artificial intelligence within professional services. This launch positions KPMG at the forefront of an industry-wide shift toward AI-augmented service delivery...

Artificial Intelligence, once a niche technical subject, has rapidly evolved into a mainstream force driving the transformation of work, business, and society at large. The origins of this technology stretch back nearly seventy years, with the term “artificial intelligence” first coined by John...

Spatial intelligence has long been an aspiration for retailers seeking to bridge the gap between physical and digital experiences, but the recent collaboration between AiFi and Microsoft promises to turn that vision into operational reality. Together, these two technology giants are bringing...

What happens when the world’s largest beauty company partners with one of technology’s foremost AI innovators? The recent collaboration between L’Oréal Groupe and NVIDIA is already offering compelling answers, signaling a seismic shift in how artificial intelligence will reshape the global...

In the emergent landscape of retail technology, few collaborations have generated as much buzz as Starbucks’ latest partnership with Microsoft, a strategic maneuver aimed at integrating artificial intelligence directly into the fabric of the coffee giant’s daily operations. This collaboration...

In a bustling café on any given morning, the scent of espresso mingles with the rhythmic churn of espresso machines and a chorus of customer names being called. Yet, almost every Starbucks regular has at some point wondered: why is the line so slow, and could service ever move faster? Starbucks...

Starbucks is redefining its approach to in-store efficiency and employee support by integrating artificial intelligence directly into the core of its operations. This month, the world’s largest coffeehouse chain is rolling out an innovative digital assistant, “Green Dot Assist,” in 35 stores...

In the rapidly evolving world of quick-service retail, few names have become as synonymous with global consistency and digital innovation as Starbucks. The multinational coffee giant has now taken a bold step further into the frontier of artificial intelligence by introducing Green Dot Assist, a...

There’s a quiet but robust digital transformation happening behind the counters of Starbucks, and its latest chapter is called Green Dot Assist—a generative AI assistant powered by Microsoft’s Azure OpenAI platform. As Starbucks aims to blend human connection with high-tech convenience, Green...

For decades, Starbucks has defined itself as much by its experience as by its coffee: the baristas’ energetic rhythms, the warmth of calling out a name, the sense of community echoing inside each cup and store. Now, the iconic coffee chain is anchoring its next transformation on technology...

Walmart's substantial investment in Microsoft Azure cloud services underscores the retail giant's commitment to digital transformation and technological innovation. According to a leaked Microsoft document reported by Business Insider, Walmart spent approximately $580 million on Azure services...

When a major leak at Microsoft’s Build developer conference inadvertently revealed the financial contours of its cloud partnership with retail titan Walmart, it wasn’t just an accidental slip—it was a window into the quietly intensifying competition at the pinnacle of enterprise cloud computing...

As the world’s attention intensifies around artificial intelligence and its ethical implications, a dramatic and unexpected revelation at the Microsoft Build developer conference in Seattle became a flashpoint for wider debates about technology, corporate transparency, and the intersection of...

In a move that sent shockwaves across both the tech and corporate worlds, confidential plans detailing Walmart’s next steps with artificial intelligence were inadvertently revealed during Microsoft’s Build developer conference. The incident, which occurred amid high-profile protests, highlights...

The digital transformation journey is no longer a matter of “if,” but “how fast” for established enterprises seeking relevance within rapidly evolving global markets. ROSSMANN, a leading German drugstore chain, has become a case study in strategic modernization through its adoption of Microsoft...