ai in retail

ASDA’s renewed and expanded technology agreement with Microsoft marks a decisive step in the supermarket’s pivot to a cloud-first, AI-enabled operating model — a strategy the retailer says will sharpen price leadership, improve product availability, and free colleagues from repetitive tasks so...

Contrary to the claim that “nobody wants AI,” the data from recent years overwhelmingly shows strong public and business demand for artificial intelligence technologies. From record-breaking adoption of AI apps by consumers to broad deployment of AI in enterprises, people are actively embracing...

Artificial intelligence—often abbreviated AI—has evolved from a niche, theoretical endeavor into a foundational pillar of technology and industry, dramatically reshaping how people communicate, work, and innovate. Today, understanding the landscape of AI and its many subfields is crucial for...

From transforming cumbersome spreadsheets into intelligent analytics hubs to ushering in a new era of AI-augmented retail planning, Toolio’s journey takes a compelling leap forward with its selection for the Microsoft for Startups Pegasus Program. This move, which puts Toolio on the radar of...

Microsoft’s bold mission to empower every person and organization on the planet to achieve more has never felt more tangible than in the company’s recent, AI-driven surge across the global business landscape. As of today, more than 85% of the Fortune 500 harness some form of Microsoft AI—a...

North America is rapidly cementing its position as the epicenter of global innovation in cloud-based retail sourcing and procurement—a transformation powered by leading tech infrastructure, unmatched ecosystem integration, and an aggressive embrace of AI and blockchain. The stakes for both...

North America is rapidly solidifying its reputation as the epicenter of cloud-based retail sourcing—a shift being powered not only by the region's digital prowess and regulatory adaptability but also its early and ambitious embrace of next-generation technologies. As retail supply chains become...

In a significant move to accelerate business transformation through artificial intelligence (AI), Tata Consultancy Services (TCS) has deepened its partnership with Microsoft. This collaboration focuses on scaling TCS's expertise in Azure OpenAI and launching a new Generative AI Enterprise...

Artificial intelligence (AI) agents are rapidly redefining the operational landscape of global enterprises, ushering in an era where digital intelligence is no longer limited to basic chatbot functionality. Instead, AI agents now interpret nuanced work contexts, proactively provide tailored...

In the rapidly shifting landscape of global retail, the fusion of artificial intelligence with human expertise is rewriting the rules of customer service, employee empowerment, and operational efficiency. MediaMarktSaturn, one of Europe’s leading consumer electronics retailers, has stepped...

KPMG’s unveiling of its Workbench multi-agent AI platform signals a strategic acceleration in the deployment of generative and agentic artificial intelligence within professional services. This launch positions KPMG at the forefront of an industry-wide shift toward AI-augmented service delivery...

Artificial Intelligence, once a niche technical subject, has rapidly evolved into a mainstream force driving the transformation of work, business, and society at large. The origins of this technology stretch back nearly seventy years, with the term “artificial intelligence” first coined by John...

Spatial intelligence has long been an aspiration for retailers seeking to bridge the gap between physical and digital experiences, but the recent collaboration between AiFi and Microsoft promises to turn that vision into operational reality. Together, these two technology giants are bringing...

What happens when the world’s largest beauty company partners with one of technology’s foremost AI innovators? The recent collaboration between L’Oréal Groupe and NVIDIA is already offering compelling answers, signaling a seismic shift in how artificial intelligence will reshape the global...

In the emergent landscape of retail technology, few collaborations have generated as much buzz as Starbucks’ latest partnership with Microsoft, a strategic maneuver aimed at integrating artificial intelligence directly into the fabric of the coffee giant’s daily operations. This collaboration...

In a bustling café on any given morning, the scent of espresso mingles with the rhythmic churn of espresso machines and a chorus of customer names being called. Yet, almost every Starbucks regular has at some point wondered: why is the line so slow, and could service ever move faster? Starbucks...

Starbucks is redefining its approach to in-store efficiency and employee support by integrating artificial intelligence directly into the core of its operations. This month, the world’s largest coffeehouse chain is rolling out an innovative digital assistant, “Green Dot Assist,” in 35 stores...

In the rapidly evolving world of quick-service retail, few names have become as synonymous with global consistency and digital innovation as Starbucks. The multinational coffee giant has now taken a bold step further into the frontier of artificial intelligence by introducing Green Dot Assist, a...

There’s a quiet but robust digital transformation happening behind the counters of Starbucks, and its latest chapter is called Green Dot Assist—a generative AI assistant powered by Microsoft’s Azure OpenAI platform. As Starbucks aims to blend human connection with high-tech convenience, Green...

For decades, Starbucks has defined itself as much by its experience as by its coffee: the baristas’ energetic rhythms, the warmth of calling out a name, the sense of community echoing inside each cup and store. Now, the iconic coffee chain is anchoring its next transformation on technology...