Every hour or so, sometimes even within 10 minutes, the computer will shut down to the blue screen. It seems to shut down when I'm using firefox while downloading/installing something, but it also has shutdown down randomly by itself. Device manager says video and sound drivers are up to date...
analysis
blue screen
bugcheck
crash logs
debugging
drivers
dump files
error
exception
failure
firefox
kernel
memory
minidump
random shutdown
services
system crash
troubleshooting
user support
windows 7
windowds 7 runs smoothly on my computer except for the random BSOD.s it's infrequent but enough to cause concern. Using the event view i have the log of the error, but I don't know how to interpret the information or fix it. It's always the same error. any help would be appreciated.
here are my...
blue screen
bsod
bugcheck
critical error
error interpretation
event id
event viewer
kernel power
logs
memory issues
memory speed
motherboard
power issues
sony vaio
system crash
system specs
tech support
troubleshooting
user help
windows 7