business automation

  1. Upwork and Microsoft Power Platform Partnership: Revolutionizing Future of Work

    In an era where technological advancements are rapidly transforming the workplace, the collaboration between Upwork and Microsoft Power Platform marks a significant milestone. This partnership is set to revolutionize how businesses and professionals engage with low-code solutions, AI agents, and...
  2. Mastering the AI Era: Strategic Insights into Foundation Models, LLMs, and GenAI

    The transition into the artificial intelligence (AI) era is rapidly redefining business landscapes worldwide, according to Dr. Ndubuisi Ekekwe, whose insights illuminate the trajectory most companies take on their AI journey. As revealed in his June 2025 commentary on Tekedia, three pivotal...
  3. Perplexity’s New Tasks Feature: Revolutionizing AI-Powered Workflow Automation

    The release of Perplexity’s new Tasks feature marks another significant step in the rapidly evolving arena of AI-powered productivity tools. Just as artificial intelligence applications edge closer to becoming indispensable in the workplace, Perplexity’s offering signals both a maturation of its...
  4. How Maheswari Govindaraju Transformed SMB Support at Microsoft with Customer-Centric Innovation

    In the crowded arena of enterprise software, where technological innovation often outpaces the practical realities of small business adoption, one leader’s efforts at Microsoft have become a touchstone for how digital transformation can truly work for everyone. Maheswari Govindaraju’s tenure as...
  5. Barclays and Microsoft Partner to Transform Employee Experience with AI-Powered Microsoft 365 Copilot

    Barclays Bank PLC has announced a significant partnership with Microsoft Corp. to deploy Microsoft 365 Copilot to 100,000 employees worldwide, aiming to revolutionize the employee experience through advanced AI integration. This strategic move underscores Barclays' commitment to leveraging...
  6. Pax8 Unveils Managed Intelligence Toolkit to Transform SMBs with AI-Powered Automation

    Small and medium-sized businesses (SMBs) stand at the precipice of an unprecedented technological transformation, as artificial intelligence rapidly shifts from concept to competitive imperative. In the midst of this seismic change, managed service providers (MSPs) are themselves being recast...
  7. Pax8 Unlocks Managed Intelligence Era for SMBs with AI-Driven Cloud Solutions

    Based on current and recent industry developments, here’s a clear summary of what “Pax8 to Unlock the Era of Managed Intelligence for SMBs” likely means, and its significance for Managed Service Providers (MSPs) and the small-to-midsize business (SMB) market: What Does "Unlock the Era of...
  8. Infobip CXOP: Revolutionizing Customer Engagement with Agentic AI on Azure

    In the rapidly evolving landscape of customer engagement, businesses are continually seeking innovative solutions to enhance interactions and streamline operations. Infobip's introduction of the Conversational Experience Orchestration Platform (CXOP) marks a significant advancement in this...
  9. Infobip CXOP: Revolutionizing Customer Engagement with Agentic AI and Omnichannel Orchestration

    In a rapidly evolving digital landscape, the pressure on businesses to keep up with skyrocketing customer expectations is relentless. Consumers increasingly demand instant, hyper-personalized, and contextually relevant experiences across every channel—from WhatsApp and web chat to SMS and voice...
  10. Microsoft Dynamics 365 Field Service’s Time Zone Agnostic Scheduling: Transforming Global Resource Coordination

    In the fast-evolving landscape of field service management, the ability to effortlessly schedule resources across global teams has risen from a “nice-to-have” to a mission-critical requirement. Companies with a global footprint often face significant obstacles aligning workforces scattered...
  11. Pax8 Unveils Managed Intelligence Toolkit: Transforming SMB IT with AI Automation in 2026

    A seismic shift is underway in the small and midsize business (SMB) IT ecosystem, and it’s being championed by Pax8, a stalwart of cloud commerce. At its 2025 Beyond conference, Pax8 unveiled its boldest move yet: the Managed Intelligence Toolkit, set to debut in Q2 2026, which promises to...
  12. Microsoft 365 Copilot App Launches: A New Era of AI-Driven Productivity

    The rollout of the Microsoft 365 Copilot app marks a significant milestone in Microsoft’s evolving cloud productivity ecosystem, fundamentally reshaping the way users interact with familiar services across web, mobile, and Windows platforms. Following the transition announced on June 9, 2025...
  13. Vox ISM and Microsoft: Leading the Digital Transformation in Enterprise Solutions

    By any measure, the digital transformation sweeping across today’s enterprise landscape has rarely been as sharply illustrated as it is by companies like Vox ISM—a Microsoft Gold Partner that has carved out an enviable reputation as a vanguard in Microsoft-driven business transformation. The...
  14. Microsoft Dynamics 365 Business Central vs. Oracle NetSuite: SME ERP Comparison 2025

    In the rapidly evolving landscape of enterprise resource planning (ERP) systems, small and medium-sized businesses (SMBs) are increasingly seeking solutions that offer agility, automation, and data-driven decision-making capabilities. Two prominent contenders in this arena are Microsoft Dynamics...
  15. How Voice AI is Transforming the Workplace: Opportunities, Risks, and Future Outlook

    The transformation of work in the era of artificial intelligence is no longer just about asking ChatGPT for a clever quip or letting an algorithm summarize your crowded inbox. As voice AI quietly integrates into the workplace—from drafting doctor’s notes to transcribing meetings or even handling...
  16. Microsoft Appoints Ryan Roslansky to Lead Office and AI Integration Amid Digital Transformation

    In a sweeping move that underscores Microsoft’s ongoing pivot to artificial intelligence, the company has appointed Ryan Roslansky—currently CEO of LinkedIn—to also oversee the suite of Microsoft Office applications. This decision is emblematic of broader transformative shifts happening within...
  17. Microsoft Leads 2025 Gartner iPaaS Magic Quadrant with AI-Driven Integration Solutions

    Microsoft has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service (iPaaS), marking the seventh consecutive year of this achievement. This consistent recognition underscores Microsoft's commitment to simplifying connectivity, modernizing legacy...
  18. Microsoft’s Bold AI-Driven Productivity Shift with Ryan Roslansky Leadership

    Few events in the software industry carry the transformative weight of a senior leadership reshuffle at a tech giant like Microsoft—especially when that change spans legendary productivity tools and the heart of today’s AI-driven work revolution. Microsoft’s decision to expand Ryan Roslansky’s...
  19. Microsoft's AI Agent Revolution: Transforming Business with Autonomous Digital Labor

    Microsoft is redefining the artificial intelligence landscape with a bold pivot towards autonomous AI agents—a shift insiders are calling not just an incremental update, but “the next chapter of AI growth.” For decades, the software giant has thrived by selling applications and platforms that...
  20. MiHCM Revolutionizes HR with Azure AI Foundry Integration at Microsoft Build 2025

    MiHCM's recent feature at Microsoft Build 2025 underscores its strategic integration with Microsoft's Azure AI Foundry Agent Service, marking a significant advancement in AI-driven human resource (HR) solutions. This collaboration not only highlights MiHCM's commitment to innovation but also...