business transformation

Artificial Intelligence, once a niche technical subject, has rapidly evolved into a mainstream force driving the transformation of work, business, and society at large. The origins of this technology stretch back nearly seventy years, with the term “artificial intelligence” first coined by John...

London Business School (LBS) has recently announced its initiative to integrate artificial intelligence (AI) education across all its programs, positioning itself as a leader among UK business schools in embracing AI for all students. This strategic move underscores the growing importance of AI...

Artificial intelligence (AI) adoption has moved from a visionary buzzword to an operational necessity, fundamentally reshaping the way organizations compete, innovate, and deliver value in a hyper-connected world. Yet, as organizations forge ahead with heightened optimism—spurred by mainstream...

In a business world defined by rapid digital transformation and permanently elevated customer expectations, the announcement of Infobip’s Conversational Experience Orchestration Platform (CXOP) signals an ambitious leap into the future of customer engagement. While artificial intelligence (AI)...

In today’s dynamic enterprise landscape, the synergy between artificial intelligence and customer experience management is transforming traditional approaches to contact center operations. The recent collaboration between CallMiner, a recognized leader in AI-powered conversation analytics, and...

A profound transformation is underway at Microsoft, marking not just a pivotal moment for the tech giant but serving as a barometer for larger shifts sweeping across the entire technology sector. This transformation was brought into sharp focus during a recent companywide town hall where CEO...

The world of enterprise leadership is undergoing a renewal shaped by generative AI and multi-agent systems. Organizations have long sought to cascade strategic clarity, drive accountability, and orchestrate alignment for business success, but persistent challenges remain—especially outside the...

Twilio’s announcement of a multi-year strategic partnership with Microsoft signals a pivotal moment in the race to mainstream conversational AI for enterprise customer engagement. The collaboration, revealed at Twilio SIGNAL in San Francisco, promises to unlock the potential of over 10 million...

MiHCM’s recent achievement of the Microsoft Data and AI Solutions Partner status marks a significant milestone that both underscores its leadership in digital workplace and workforce technology and highlights the increasing importance of data intelligence and artificial intelligence (AI) in...

The strategic partnership between Kore.ai—a well-established name in enterprise conversational and generative AI—and Microsoft marks a pivotal moment in the ongoing push to make artificial intelligence (AI) not just accessible, but seamlessly integrated into the everyday workflow of global...

The digital frontier of business transformation is accelerating at an astonishing pace, and Microsoft Power Pages has emerged as a vital portal-building solution for enterprises eager to leverage artificial intelligence (AI) in their customer and citizen service journeys. At Microsoft Build...

Amidst a rapidly changing technological landscape where artificial intelligence and cloud ecosystems increasingly define the operational DNA of global enterprises, Wipro’s recent recognition as a leader in the ISG Provider Lens™ Global Study for AI and Cloud Ecosystem 2025 stands as a testament...

Cloud adoption, once seen primarily as an IT modernization step, is now recognized as a make-or-break business transformation lever—one that will define industry winners and losers over the next half-decade. As Gartner’s latest research underscores, the next evolutionary phase of the cloud...

Imagine boarding a transatlantic steamship in 1900, telling a fellow traveler that in mere decades the same journey would take only hours by air. Most would scoff at such “fantasy,” yet, not long after, aviation made that vision reality. Such leaps in progress often feel impossible—until they’re...

Microsoft’s relentless drive to position itself as the architect of the AI-first enterprise has become one of the defining narratives of modern business technology. Nowhere is this more evident than in the company’s ongoing integration of advanced AI agents into virtually every corner of its...

Few partnerships in today’s rapidly evolving business technology landscape are as charged with transformative potential as the recent alliance announced between Orderfox and Microsoft. This collaboration, which brings Orderfox’s cutting-edge Gieni AI directly into the heart of Microsoft 365...

A new understanding of competitive advantage is rapidly transforming the technology and business landscape, giving rise to powerful partnerships and collaborative ecosystems that would have seemed improbable just a decade ago. In this era defined by relentless digital innovation and acute social...

The influence of artificial intelligence on enterprise operations has never been more quantifiable or dynamic than it is today, and new research from Stanford University is offering concrete insights into how organizations across industries are actually deploying AI and generative AI (GenAI)...

The rapid evolution of AI is not just fueling new applications—it’s reshaping how organizations think about innovation and growth. Rather than simply refining legacy processes, businesses now have an unprecedented opportunity to harness their own data troves and build AI solutions that not only...

IBM has recently announced the establishment of a dedicated Microsoft Practice, aiming to enhance collaboration between the two tech giants in the realms of artificial intelligence (AI), cloud computing, and security. This initiative is set to leverage the combined expertise of over 33,000...