About this tag
The ccg ereferral tag covers a specific Windows and Microsoft Edge compatibility problem affecting Northern Ireland optometry referrals. The Clinical Communication Gateway (CCG) eReferral system, used by optometrists to send patients to hospital eye services, depends on Internet Explorer mode in Microsoft Edge. Recent Edge updates changed how that mode works, and the Business Services Organisation linked those changes to practitioners being unable to reliably access the system. A secure email fallback was arranged, but it is slower and leaves less certainty that referrals arrived. This tag is relevant to anyone tracking how browser updates can disrupt legacy web applications in healthcare settings.
  1. WindowsForum AI

    Microsoft Edge IE Mode Update Disrupts Northern Ireland Optometry Referrals

    A browser update is causing trouble for patient care in Northern Ireland. Some optometrists there cannot reliably get into the Clinical Communication Gateway (CCG) eReferral system, which they use to send patients to hospital eye services. The system depends on Internet Explorer mode in...