well here is a new thing in windows 7 called "Problem Steps Recorder" . for anyone having any problem please use this as i found it very usefull.
Go to Start menu
In the search program and files type "Record Steps"
select the 1st one on the list as shown here: Link Removed
Then a window...
commenting
feedback
issue reporting
it support
problem steps recorder
recording
screenshots
troubleshooting
tutorial
user guide
video resource
windows 7
