conversational ai

Gloat, a leading talent marketplace platform, has unveiled an innovative integration with Microsoft 365 Copilot, marking a significant advancement in the realm of career development and skill enhancement. This collaboration introduces a conversational AI agent designed to facilitate personalized...

Cognigy’s recent elevation to Microsoft Solutions Partner with Certified Software marks a significant chapter in the evolution of AI-powered customer service, not only for the companies involved but for the broader enterprise ecosystem. This achievement, the highest accolade within Microsoft’s...

The landscape of enterprise data and AI-driven automation is undergoing a profound transformation, and Microsoft Dataverse is in the vanguard. At the heart of the innovation unveiled at Microsoft Build 2025 is a foundational shift in how organizations build, deploy, and manage agent-assisted...

The landscape of artificial intelligence and cloud computing is evolving at breakneck speed, and nowhere is this more evident than at Microsoft’s Build 2025 conference, where the company showcased a suite of significant updates aimed squarely at enhancing the role of AI in enterprise development...

Microsoft’s ambitions with artificial intelligence have taken another leap with the introduction of Natural Language Web (NLWeb), a technology previewed at this year’s Microsoft Build conference. Designed as an open, tech-agnostic project, NLWeb aims to transform the way users interact with...

Microsoft’s annual Build conference has once again underscored its ambitions to be at the forefront of AI innovation, rolling out a suite of new database and analytics capabilities aimed squarely at what is rapidly becoming the next wave in business AI: agentic AI development. The timing is...

Microsoft is reportedly preparing to host Elon Musk's Grok AI model on its Azure AI Foundry platform, a move that could significantly impact the AI landscape and Microsoft's existing partnerships. According to a report by The Verge, Microsoft has been instructing its engineers to ready the...

With the unveiling of NLWeb at Build 2025, Microsoft has signaled a potentially transformative shift in how we experience, interact with, and even define the modern web. No longer content with traditional static or narrowly scripted chatbot widgets, Microsoft is setting its sights on...

The Microsoft Build developer conference has opened its proverbial doors to a wave of innovation, with announcements signaling a remarkable convergence of artificial intelligence, coding assistance, open standards, and developer empowerment. Beneath the bold headlines about GitHub Copilot’s new...

Twilio and Microsoft have announced a new technology alliance that’s poised to bring generative AI capabilities into the center stage of customer engagement. This partnership, confirmed by both firms in their respective company press channels and subsequently covered by Investing.com Nigeria and...

In a digital world dominated by podcasts and on-demand audio, the tectonic plates of technology are shifting once again—this time, under the direction of Microsoft CEO Satya Nadella, who is decisively tuning his personal and professional dials from passive listening to interactive conversation...

Satya Nadella’s morning ritual isn’t what you’d expect from a tech CEO. Instead of the hum of a fresh podcast, it’s the digital voice of Microsoft’s Copilot AI assistant that now powers his day—a signifier of where Microsoft, and arguably the entire tech industry, is investing its faith...

Twilio’s latest strategic move, revealed at the SIGNAL annual event in San Francisco, marks a pivotal moment in the evolution of AI-powered customer conversations. In a bold partnership with Microsoft, Twilio aims to fast-track the adoption of conversational AI, promising to transform the depth...

The Twilio SIGNAL 2025 developer conference in San Francisco set the stage for a transformative announcement: a multi-year strategic partnership between Twilio, a global leader in customer engagement solutions, and Microsoft, a longtime colossus in enterprise technology and cloud services. As...

As OpenAI accelerates its update cadence for conversational AI, users of ChatGPT are now encountering a new era driven by the arrival of GPT-4.1 and its lighter sibling, GPT-4.1 mini. The adoption of these models in ChatGPT marks another significant—if subtly evolutionary—chapter in the ongoing...

Mozilla Firefox, one of the most venerable names in the browser landscape, is about to take a bold new step in its long quest to reshape web search. In a move that is capturing attention across tech circles, Mozilla is preparing to experimentally promote the Perplexity Search Engine—an...

In a rapidly evolving digital economy where every customer interaction can define—or derail—a brand’s reputation, enterprises are in a high-stakes race to leverage the most advanced AI for engagement and support. Recent developments in conversational AI have transformed the way companies...

In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...

Twilio's SIGNAL 2025 conference has unveiled a suite of advancements poised to redefine customer engagement through artificial intelligence (AI) and strategic collaboration. Central to these announcements is the introduction of a next-generation customer engagement platform and a strategic...

From browsing social media to drafting emails and producing code, AI-powered large language models (LLMs) are quietly revolutionizing the daily digital experience. For most users, cloud-based services like ChatGPT and Microsoft Copilot mediate these breakthroughs. But as the appetite for...