customer experience

Since Panos Panay announced the new Surface line-up on Oct. 2, we have seen strong excitement from our customers. We’re thrilled to add this amazing new line up of Surface devices to Microsoft Store, including: Surface Pro 7 Link Removed, starting from $749. New and improved, Surface Pro 7...

We are now six weeks into rolling out the Windows 10 Creators Update and things are going well! As discussed in previous blog posts, we continue to roll out the Windows 10 Creators Update in stages: We ensure things look good with the current population before we offer the update to even more...

Our top priority is to provide the best possible experience for customers in maintaining and protecting their systems. This month, we discovered a last minute issue that could impact some customers and was not resolved in time for our planned updates today. After considering all options, we...

February 2017 security update release Our top priority is to provide the best possible experience for customers in maintaining and protecting their systems. This month, we discovered a last minute issue that could impact some customers and was not resolved in time for our planned updates...

The world loves emoji. What a strange phenomenon, right? They’re a whole new language. Descriptive metaphors packed into magical little glyphs. This week, the Windows 10 Anniversary Update delivered a breadth of optimized features to Windows customers worldwide. Among them is a new emoji...

Link Removed

Link Removed

Solitaire. Hearts. Minesweeper. These are games that have been played millions of times over the years in Windows. And they are coming back in Windows 10. If you’re a Link Removed, you can check out a preview of the new Microsoft Solitaire Collection that’s included in the latest build of the...

It's the final episode of the Countdown to Microsoft Ignite, and as promised, Rick and Joey give you the compressed version of their Ignite 101 session. So, sit back and learn from the masters how you can make the most of this incredible conference in... five days. If you're not able to join us...

Laurent Bugion of Link Removed, Luigi Rosso of Archetype, and Ward Bell of IdeaBlade join John Papa at MIX11 to answer questions about Silverlight 5 from the live viewers of Channel 9 Live. The questions span a wide range of topics but these guys cover it all, from Luigi and his deep 3D...

NEW YORK, Jan. 10, 2011 /PRNewswire/ -- Microsoft Corp. today announced that business-critical Windows 7 applications for the retail and hospitality industry will be demonstrated in its booth (No. 836) this year at the National Retail Federation's 100th Annual Convention & Expo. The...

Link Removed due to 404 ErrorOK, fine, "hostage" may be a bit of hyperbole. However, right at this moment, Bank of America is presenting me with a take-it-or-leave-it proposition: Agree to our "Electronic Communications Disclosure" - all 2,127 words; three densely packed printed pages - or...

BizSpark and 3D worlds startup Reaction Grid has been working with Microsoft on a unique customer experience for developers interested in learning more about developing for Windows Phone 7. They've built a virtual world where visitors can explore upcoming phone features, get access to the tools...

Link RemovedBizSpark and 3D worlds startup Reaction Grid has been working with Microsoft on a unique customer experience for developers interested in learning more about developing for Windows Phone 7. They've built a virtual world where visitors can explore upcoming phone features, get access...

Hello! I have a new PC build I'm bringing up to speed to be my main computer. On my current main I'm running Office 2007. I'm interested in putting Office 2010 on the new PC. I need Microsoft Access, so I'm looking at Office Pro. I can download it from the Microsoft Store for $499.99. For a few...

For some reason they messed up the unlock procedure . It should have opened at 7:30am. They were late . A guy rushed up to the door , a member of staff . He opened the door . Alarms went off and smoke started to pour from the building . Well it was not smoke but tear gas ! My daughter and I left...

I participated in the upgrade option from newegg on the 25th of sep. Just got an email that my order was shipped but would take up to 15 days to arrive. I live in oklahoma. Anyone else running into this??

Ok. So you guys are my last resort. I've spend hours sorting through forums of all kinds trying to figure this out but anyways, I just turned from linux to windows 7 today and I tried to install my zune software. It first told me that I couldn't do it because the software wasn't ment for 32-bit...

Microsoft. I have enjoyed using the Windows 7 RC. I was emailed an offer to upgrade to Windows 7. The email says the discount price because I have been testing the release candidate, is $99 for Pro. When I click on the link the price says $199. What is up with the bait and switch tactic...

Its done, officially confirmed by Ballmer. I am pleased to announce that Windows 7 has RTM’d! As I mentioned previously, RTM officially happens only after sign-off occurs. What happens is a build gets designated as a RTM contender after going through significant testing and meeting our quality...