diagnostics

As we previously announced, the first phase of the rollout targets newer devices. Based on testing work done with our OEM hardware and ISV app partners, we believe these devices will have the best possible update experience and help us decide when it’s time to begin the next phase of the...

Apologies in advance, but this isn't something I know how to deal with. I'll try to keep up. I've attached my system specs and the two recent Bluescreen logs. So, the three programs that Bluescreen me are PCSX2, Gauntlet: Slayer Edition, and now Mr Shifty. It's been like this for about 2 years...

Hi. I've been getting a BSOD every few days, I think it is becoming more frequent. I'm not sure what other info I can provide at the moment, but I have attached the file generated by your diagnostic tool. Please let me know if I can help with anything else! Thank you!

After clean installing Windows 10 Home day before yesterday it showed 3 unknown devices in Device Manager. I ran the diagnostics thing at Dell Support and it fixed two of them. Now I don't know how to fix the remaining one. I'd like to just install the driver but I have no idea what it is...

Hi, Getting frequent (every 30/40 minutes) bsod with either UNEXPECTED STORE EXCEPTION or CRITICAL PROCESS DIED. However, no dump files are being saved. Here are my settings: The C:\Windows\minidump folder is present. Have run sfc /scannow, chkdsk, dism all several times. No error reported...

Hi I'm new to the forum and would like to see if any one knows what this is It's called trade-off. I took a picture of it on my son's computer it keeps popping up a lot I'm worried if it's a virus or if the OS is corrupted. Any help is appreciated, please see attached picture. Sent from my...

Genuinely a question with no idea where to begin, how to phrase question, how to resolve. The basics, Win7 upgraded to Win 10, but problem began in Win7. Current status... Win 10 on my son's PC, many many games, Steam Account, apps, typical teenager, albeit high spec hardware. Said machine is...

first off i want to thank you people for being here. this new in the box hp2000notebook was picked up at an estate auction. win 8 is new to me. my old hp 6000?? on win7 lost its screen, so i broke out the new hp2000notebook. fired it up an it wanted to up grade to 8.1, ok go ahead... now...

Hi all I get IOMap64 BSOD when booting very often. I'm not too sure if these are related to hardware [i.e. overclocking] or a software [like USB drivers or ASUS software]. I went ahead and removed the ASUS AI III software just now just in case - but I would much appreciate if someone had any...

Hello everyone! I own a Asus Zenbook UX31A that came originaly with Windows 7, that was updated to Windows 10. It has an SSD with a recovery partition and I never messed with the partition table. The laptop is becoming slower so I decided to reset to factory settings (wich I already did a few...

Hello, again. I was wondering if it's advisable to run SFC /scannow on a regular basis, or only if your PC is experiencing issues, sort of similar to running an AV program regularly. What say you? Thanks...Ed

Severity Rating: Important Revision Note: V1.0 (October 11, 2016): Bulletin published. Summary: This security update resolves a vulnerability in Microsoft Windows. The vulnerability could allow elevation of privilege if an attacker logs on to an affected system and runs a specially crafted...

Hello My lap and desk top are almost alike yet the lap accepted the upgrade from 7 to 10 well; the desktop hangs randomly and has mouse issues. I even did a clean installation. I changed mice and all the remedial steps. I have done all the diagnostics I can even running the Dell dx program...

i was on the facebook then This BSOD "Unexpected store exception" came up. Then it restart Booting time is took wayyyyyyy slower than normal(about 10-20 sec) but this time is 1-2 min After restart completed My desktop is gone when i choose program from file directory every program is broken...

So its been about 2 weeks now since the BSOD started and its all sorts of random stuff. As stated there has been no hardware changed and i'm a little confused. I just "reset" my Windows today (SEP16) and reinstalled all drivers from the manufactures website. I have done the Windows Memory...

Since installing the Windows 10 Anniversary update, booting has been slow and the PC is sluggish for a while. As soon as I could get Task Manager open I saw C: had 100% utilisation. I ran Resource Monitor and saw that MsMpEng apparently had a long list of my installed programs running at the...

Hey there, I've been getting quite a few BSOD lately and I've been trying to collect information on all of them. I've just started using the diagnostic tool known in this community for it and the information on my latest blue screen is attached as well as information from BlueScreenView. I...

Hi. So I have been having issues with my computer crashing and displaying the BSOD BAD_POOL_HEADER for a few weeks now. Have tried a few solutions I found online but non of them worked. I've tried other memory and also changed motherboard & cpu. I've run tests on the ssd and hhd as well. I've...

So, my pc worked normally until today, and now when I start it, it reaches the welcome screen with the blue Windows 10 logo and the white dots that rotate in a circle, then the screen becomes black and my monitor says "No signal". Things that I've tried so far in Safe Mode and none have worked...

Not 100% sure this is the right place, since I am unable to get a dump file, but it is bsod related. I've got a windows machine that periodically (currently, every week or two) has been getting to a state where it won't boot. Each time is preceeded by an unexpected_store_exception, or...