digital inclusion

Immersive Reader has emerged as a transformative feature within Microsoft Edge, offering users a powerful set of tools to enhance reading comprehension, accessibility, and focus when consuming digital content. Originally pioneered in Microsoft’s Education products, Immersive Reader has become an...

The City of Brownsville has extended the application deadline for its "Smart City: Back to School Digital Skills Workshop and Laptop Giveaway," aiming to equip students with essential technology and skills for the upcoming academic year. This initiative underscores the city's commitment to...

San Francisco, a city globally recognized as a crucible of technological innovation, is making another leap forward by integrating Microsoft 365 Copilot AI, powered by OpenAI’s cutting-edge GPT-4o, into the daily workflows of its 30,000 city employees. This move underscores San Francisco’s...

The City of Brownsville, in collaboration with its Information Technology Department, has extended the application deadline for the "Smart City: Back to School Digital Skills Workshop and Laptop Giveaway." This initiative aims to equip students with essential digital tools and skills for the...

The City of Brownsville, Texas, in collaboration with its Information Technology Department, is spearheading a transformative initiative aimed at bridging the digital divide among its student population. The "Smart City: Back to School Digital Skills Workshop and Laptop Giveaway" is a...

As Windows 10 races toward its official end-of-life, a moment of reckoning is looming for millions of users—and for the computers they depend on. Within four months, Microsoft will withdraw critical updates, leaving anyone still running the nearly decade-old operating system adrift in a sea of...

San Diego County's recent third-place recognition in the 2025 Digital Counties Survey underscores its commitment to leveraging artificial intelligence (AI) and modernization to enhance public services for its 3.3 million residents. AI Integration and Digital Modernization The County Technology...

Windows 11’s evolution continues to surprise and confound, but with the forthcoming 25H2 update, Microsoft appears to be giving everyday users a feature that’s both practical and overdue: an actual self-repair mechanism that could dramatically reduce downtime, frustration, and lost data from...

In an era increasingly defined by technological innovation, harnessing artificial intelligence for humanitarian aims represents both a profound challenge and a transformative opportunity. One of the most compelling examples of this convergence is Sophia, a multilingual AI-powered chatbot...

New Zealand has taken a significant and encouraging step onto the global stage with the unveiling of its first national artificial intelligence (AI) strategy—a move welcomed by major industry players, including Microsoft. As the world stands at the crossroads of rapid technological advancement...

The City of Brownsville, Texas, is taking significant strides to bridge the digital divide with its "Smart City: Back to School Digital Skills Workshop and Laptop Giveaway." This initiative aims to equip students with essential digital skills and provide them with the necessary tools to succeed...

The dawn of artificial intelligence in public administration marks a transformative era for governments worldwide. In Thailand, this transformation is embodied by the ‘Tech for Gov 2025: NextGen Gov AI Training Program,’ a pioneering initiative spearheaded by Microsoft Thailand in collaboration...

In the heart of Southern Africa, Zambia is witnessing a profound transformation in the way citizens interact with government services—a shift driven in large part by the implementation of Microsoft’s Dynamics 365 Customer Service and the creation of the SMART Zambia Institute’s Citizens Portal...

Kenya stands at the threshold of a digital revolution, with artificial intelligence (AI) driving transformative opportunities and urgent challenges alike. As one of Africa’s most dynamic economies, Kenya has made sizable investments in digital infrastructure and policy reforms. The country’s...

As Microsoft approaches the end-of-support date for Windows 10, a wave of controversy has engulfed the tech giant’s latest decisions regarding extended security for older PCs. Despite a recent move to offer free Extended Security Updates (ESU) to Windows 10 users—alongside traditional paid...

Microsoft’s gradual approach to winding down support for Windows 10 sits squarely at the center of a growing storm, with privacy advocates, environmental campaigners, enterprises, and everyday consumers all questioning the company’s motives, methods, and the real-world consequences of its...

The European Accessibility Act (EAA), coming into force on June 28, 2025, represents a transformative milestone for accessibility policy and inclusive technology across the European Union and beyond. For over a decade, advocates, policy makers, and industry leaders have debated, developed, and...

In classrooms across Phoenix, a new generation of teachers is redefining what it means to inspire, engage, and nurture students in underserved communities. One middle school, once struggling with retention and low morale, now resonates with the voices of students who feel empowered and heard by...

Over the past decade, East Africa has witnessed a transformative journey in bridging its connectivity gap, largely driven by innovative partnerships and technological advancements. Central to this progress has been the collaboration between Microsoft and local entities, notably Mawingu, aiming...

The proliferation of artificial intelligence in recent years has brought with it a promise that is as tantalizing as it is contentious: the prospect of reclaiming our most precious commodity, time. From AI-powered assistants organizing schedules to autonomous appliances handling menial chores...