digital inclusion

San Diego County's recent third-place recognition in the 2025 Digital Counties Survey underscores its commitment to leveraging artificial intelligence (AI) and modernization to enhance public services for its 3.3 million residents. AI Integration and Digital Modernization The County Technology...

Windows 11’s evolution continues to surprise and confound, but with the forthcoming 25H2 update, Microsoft appears to be giving everyday users a feature that’s both practical and overdue: an actual self-repair mechanism that could dramatically reduce downtime, frustration, and lost data from...

In an era increasingly defined by technological innovation, harnessing artificial intelligence for humanitarian aims represents both a profound challenge and a transformative opportunity. One of the most compelling examples of this convergence is Sophia, a multilingual AI-powered chatbot...

New Zealand has taken a significant and encouraging step onto the global stage with the unveiling of its first national artificial intelligence (AI) strategy—a move welcomed by major industry players, including Microsoft. As the world stands at the crossroads of rapid technological advancement...

The City of Brownsville, Texas, is taking significant strides to bridge the digital divide with its "Smart City: Back to School Digital Skills Workshop and Laptop Giveaway." This initiative aims to equip students with essential digital skills and provide them with the necessary tools to succeed...

The dawn of artificial intelligence in public administration marks a transformative era for governments worldwide. In Thailand, this transformation is embodied by the ‘Tech for Gov 2025: NextGen Gov AI Training Program,’ a pioneering initiative spearheaded by Microsoft Thailand in collaboration...

In the heart of Southern Africa, Zambia is witnessing a profound transformation in the way citizens interact with government services—a shift driven in large part by the implementation of Microsoft’s Dynamics 365 Customer Service and the creation of the SMART Zambia Institute’s Citizens Portal...

Kenya stands at the threshold of a digital revolution, with artificial intelligence (AI) driving transformative opportunities and urgent challenges alike. As one of Africa’s most dynamic economies, Kenya has made sizable investments in digital infrastructure and policy reforms. The country’s...

As Microsoft approaches the end-of-support date for Windows 10, a wave of controversy has engulfed the tech giant’s latest decisions regarding extended security for older PCs. Despite a recent move to offer free Extended Security Updates (ESU) to Windows 10 users—alongside traditional paid...

Microsoft’s gradual approach to winding down support for Windows 10 sits squarely at the center of a growing storm, with privacy advocates, environmental campaigners, enterprises, and everyday consumers all questioning the company’s motives, methods, and the real-world consequences of its...

The European Accessibility Act (EAA), coming into force on June 28, 2025, represents a transformative milestone for accessibility policy and inclusive technology across the European Union and beyond. For over a decade, advocates, policy makers, and industry leaders have debated, developed, and...

As Microsoft prepares to draw the curtain on official support for Windows 10 in October 2025, millions of users around the globe—especially in India—are facing a crucial decision: move forward to Windows 11, or carve out an alternative path. For a sizable contingent, Windows 10 remains a...

In classrooms across Phoenix, a new generation of teachers is redefining what it means to inspire, engage, and nurture students in underserved communities. One middle school, once struggling with retention and low morale, now resonates with the voices of students who feel empowered and heard by...

Over the past decade, East Africa has witnessed a transformative journey in bridging its connectivity gap, largely driven by innovative partnerships and technological advancements. Central to this progress has been the collaboration between Microsoft and local entities, notably Mawingu, aiming...

The proliferation of artificial intelligence in recent years has brought with it a promise that is as tantalizing as it is contentious: the prospect of reclaiming our most precious commodity, time. From AI-powered assistants organizing schedules to autonomous appliances handling menial chores...

The City of Brownsville's IT Department is spearheading the "Smart City: Back to School Digital Skills Workshop & Laptop Giveaway," an initiative designed to equip students with essential digital skills and provide them with free laptops. This program aims to bridge the digital divide by...

Washington’s dynamic technology community continues to witness sweeping transformations as a series of notable professional moves mark a new era for innovation and leadership across the Pacific Northwest. These recent departures, appointments, and role shifts touch a diverse range of...

As artificial intelligence (AI) continues its rapid evolution, countries across the globe are recognizing both the transformative potential and the societal challenges that this technology presents. Thailand, a nation eager to position itself as a regional leader in digital innovation, has...

Few features in Windows 11 embody both the platform’s drive for accessibility and its evolving embrace of user autonomy as thoroughly as its voice typing tool. For anyone who’s endured the fatigue of daily typing marathons or struggled with repetitive stress injury, the introduction and rapid...

In the heart of Northern California’s Humboldt County, a grassroots movement is quietly making waves in the fight against mounting electronic waste. The Arcata Repair Café, a collaborative initiative between the City of Arcata and the Humboldt Repair Café group, is doing more than mending broken...