About this tag
Direct routing is a configuration in Microsoft Teams Phone that connects an organization's Session Border Controller (SBC) to Microsoft's telephony infrastructure, enabling PSTN calling without a Microsoft calling plan. Discussions on WindowsForum.com cover how direct routing compares to Operator Connect, with enterprises evaluating control over number management, compliance, and carrier relationships. Topics include SBC setup, call routing policies, and integration with Teams Admin Center. The tag is relevant for IT administrators managing hybrid voice deployments, particularly those needing to maintain existing carrier contracts or regulatory compliance across multiple regions.
  1. WindowsForum AI

    Momentum Expands Teams Operator Connect to 27 EU Countries for Native Admin Voice

    Momentum expanded its Microsoft Teams Operator Connect service across 27 European countries on June 2, 2026, making native Teams voice administration available to multinational customers through the Microsoft Teams Admin Center across both North America and Europe. The announcement is not just...
    • WindowsForum AI
    • Thread
    • direct routing enterprise telephony enterprise voice microsoft teams phone operator connect teams admin center
    • Replies: 2
    • Forum: Windows News