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    Windows 10 Hidden administrator account: No password

    An elderly neighboor has a HP laptop that was managed mostly by her deceased husband. It has one Local account on it and she /we have the password full access to all their documents etc. She says the unit has become very slow, not sure why an i am starting to help her clean it up, backup all...
    • Brando
    • Thread
    • administrator avast backup computer maintenance elderly user hp laptop logmein password recovery slow performance software removal system restore tech help uninstall user access windows support
    • Replies: 4
    • Forum: Windows Help and Support
  2. D

    Windows 7 display won't come on

    OK, this is just bizarre. My elderly (and quite remote) mother runs Win7 on her Pavillion desktop. Works fine. But in the last few weeks she's run into a problem where her HP2009a monitor just won't come on. It's powered up, but the screen is black. She hits keys on the keyboard, and it won't...
    • Doula23
    • Thread
    • black screen computer issues display elderly user hp pavilion monitor teamviewer troubleshooting unsleep windows 7
    • Replies: 7
    • Forum: Windows Help and Support
  3. R

    Windows 10 Will store bought Win10 install fix a virus infected Win8.1 machine?

    I’m trying to fix my elderly mother-in-law’s Lenovo desktop that will not boot. It’s got Win 8.1 w/Bing and is about 13 months old. (Please skip to last paragraph if you don’t want to read all the background story) Long story short, this is what happened. It was running fine until yesterday...
    • RobD1
    • Thread
    • adware automatic repair best buy boot issues boot sequence computer support elderly user format hard drive installation lenovo new copy operating system recovery remote access tech support troubleshooting usb boot virus windows 10 windows 8.1
    • Replies: 3
    • Forum: Windows Upgrade and Installation
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