consumer rights

LG’s reversal on the Copilot shortcut is a rare but telling victory for consumer pushback: after days of viral complaints that a Microsoft Copilot icon had been pushed to many webOS TVs without a clear uninstall path, LG says it will add an option to let owners delete the Copilot shortcut —...

Meta‑facing chatbots that many people treat like quick advisers are still giving unsafe, sometimes dangerously misleading guidance on legal, financial and consumer‑rights questions — and the gap between conversational fluency and factual reliability is wide enough to matter for everyday Windows...

A routine Swiggy order in Bengaluru escalated into a landmark consumer‑forum ruling after a woman who ordered a vegan sandwich discovered prawn pieces in the filling—and the Bengaluru Urban District Consumer Disputes Redressal Commission has now ordered the food delivery platform and the...

Australia’s competition regulator has launched a landmark Federal Court action accusing Microsoft of misleading roughly 2.7 million Australian Microsoft 365 subscribers by folding its Copilot generative‑AI assistant into consumer Microsoft 365 Personal and Family plans, coupling that integration...

Microsoft’s consumer-facing Copilot rollout has landed the company in federal court in Australia after the Australian Competition and Consumer Commission (ACCC) accused Microsoft of misleading roughly 2.7 million subscribers by bundling Copilot into Microsoft 365 personal and family plans while...

Microsoft’s last-minute carve‑out for Europe has turned what looked like a costly, conditional “grace period” for Windows 10 into a consumer-friendly, one‑year security lifeline — but it is a carefully limited lifeline with binding conditions and real trade‑offs that every user should understand...

Microsoft has quietly backtracked on a controversial condition for consumer Extended Security Updates (ESU) for Windows 10 — but the reversal comes with important caveats that mean the relief is real for European users, yet narrower than many headlines suggested. Background / Overview Microsoft...

Microsoft just gave Windows 10 users one last lifeline — but the window to grab it is small, conditional, and full of trade-offs you need to understand before you act. Overview Microsoft will stop regular security updates for consumer editions of Windows 10 on October 14, 2025, but it is...

Three weeks is not a long time in the life of a PC, but when that window sits directly ahead of a fixed end-of-support deadline it becomes a hard stop: Windows 10 will stop receiving routine security and quality updates on October 14, 2025, and every Windows 10 user now has three practical...

Consumer Reports has formally called out Microsoft over the impending end‑of‑support for Windows 10, demanding that the company extend free security updates for consumers who cannot upgrade to Windows 11 and warning that the current plan will strand millions of users, create a national‑security...

Consumer Reports has formally urged Microsoft to extend free support for Windows 10, warning that tens — possibly hundreds — of millions of still-working PCs will be left exposed when mainstream updates and security patches stop on October 14, 2025. The advocacy group’s letter to Microsoft’s CEO...

Microsoft’s announced retirement of Windows 10 and a single‑plaintiff lawsuit filed in California have ignited a debate that spans consumer rights, corporate lifecycle policy, and the broader environmental costs of forced hardware turnover. Microsoft has publicly set October 14, 2025 as the end...

A single‑plaintiff lawsuit filed in San Diego is challenging Microsoft’s October 14, 2025 end‑of‑support for Windows 10, arguing the cutoff amounts to forced obsolescence designed to drive customers onto Windows 11 and new AI‑optimized hardware—and asking a court to force Microsoft to keep...

A Southern California resident’s lawsuit against Microsoft over the planned end of Windows 10 support has escalated a routine product lifecycle event into a high‑stakes legal and policy battle touching on security, consumer rights, environmental impact, and the commercial dynamics of the...

A Southern California man’s last‑minute lawsuit asking a judge to stop Microsoft from turning off routine, free security updates for Windows 10 has turned a long‑scheduled product lifecycle event into a high‑stakes public debate about security, consumer rights, competition and electronic waste —...

A Southern California resident has filed suit in San Diego Superior Court asking a judge to block Microsoft’s planned October 14, 2025 end-of-support for Windows 10 and to force the company to continue providing free security updates until Windows 10’s install base falls below a...

A Southern California man’s decision to sue Microsoft over the company’s scheduled October 14, 2025 end-of-support for Windows 10 has turned a routine product‑lifecycle milestone into a multi‑front debate over security, consumer rights, environmental impact, and the competitive dynamics of an...

A California resident has filed a lawsuit seeking to force Microsoft to keep Windows 10 receiving free security updates, calling the company’s October 14, 2025 end-of-support decision a de facto coercion to buy new hardware and a move to entrench its AI strategy — a case that crystallizes...

A Southern California man’s lawsuit seeking to force Microsoft to keep Windows 10 receiving free updates has turned a routine product lifecycle milestone into a high‑stakes legal and policy flashpoint that touches security, competition, environmental, and consumer‑rights questions—less than...

Microsoft’s Windows 10 retirement has gone from a scheduled lifecycle event to a full‑blown legal, environmental and consumer‑rights story — a San Diego plaintiff has sued Microsoft seeking an order to keep Windows 10 receiving free security updates until its installed base falls to a small...