consumer rights

"There’s no restrictions on Link Removed from April, unless you download over 300GB a month." Just had this drop in my email box from BT, and you know what, it's utter nonsense.... how is anything unlimited if theres a 300gb cap??

Look, I've been poking around this site for a bit now- not to mention about the web in general- and, I'm sure that somewhere, there might actually be a straight-forward answer to this (no doubt here-but, again, I couldn't seem to find it)- so, please forgive me for what is probably (yet another)...

Just had a laugh at BT's expense, they rang me trying to flog me BT-broadband... they tried to tell me the max my line can support is 3.5mb, I told them outright they need to check that because on BE ISP i've had 2+ years with actual speeds of never less than 9mb, usually 10-12mb from a 24mb...

I am rather interested in this ploy by Virgin . The fury of other ISP'S is not really surprising :) You should be getting what you pay for. Whether it’s a full pint in the pub, forty miles to the gallon or your broadband speeds. But millions of internet users are being short changed every day...

Link Removed due to 404 ErrorOK, fine, "hostage" may be a bit of hyperbole. However, right at this moment, Bank of America is presenting me with a take-it-or-leave-it proposition: Agree to our "Electronic Communications Disclosure" - all 2,127 words; three densely packed printed pages - or...

Walt Disney's internet subsidiary and several of its partners have been sued for allegedly using cookies based on Adobe's Flash Player to track highly personal information about their users, many of whom were minors. The LSOs, or locally shared objects are better known as Flash Cookies, and...

Hey, Net Neutrality: Why Not Try Freedom? Campaign For Liberty; Hey, Net Neutrality: Why Not Try Freedom? (Please note that this is a political OP-ED, so it is going to be very one sided on the subject, but an interesting observation and discussion none-the-less) Net Neutrality is a proposal...

Do you remember if you bought memory between 1999 and 2002? If you did, bet you thought it was really expensive. A major memory price fixing conspiracy is currently undergoing settlement in the United States, in which nearly every major DRAM manufacturer has been implicated. The alleged price...

Microsoft’s' newest operating system, Windows 7, has a new campaign out. The advertisements follow certain people around, and they end up showing how "I'm a PC and Windows 7 was my idea". Of course Microsoft's new operating system was someone else's idea. They haven't had an original idea in...

in my opinion sadly the only thing you will experience from microsoft hotline is a waste of your time, and / or money. my reasons were based on the following. i was transferred to three different reps, each of which i was asked my full name, phone number, email, edition of windows and reasons...

is it CableLabs? the ones who claim that only certain PC's can be "Certified" Digital Cable ready? Digital cable ready doesn't mean anything other than a small flag has been added to a BIOS that enables OCUR. from everything I've read, it can be added to any BIOS. Is it ATI the one and...

One of the most amusing things during Windows 7 development was the Internet Explorer story, when MS offered Windows 7 with removable IE, i was very happy and i was thinking sure this will make EU happy as well. It turns out that the EU wanted much more, and even removing IE completely from...

Today it has been released that members from the EU Commission are proposing to give Games and similar software a two year guarantee that is currently in place for "tangible movable consumer goods". If such a proposal was indeed made part of the regulations over the games industry in Europe it...