MS Office 2007 Professional will not install. It does not get past the
splash screen 'Setup is preparing the necessary files', but hangs. The summary error message in Event Viewer is as follows:
The device, \Device\CDRom0, has a bad block.
The detail is:
+ System
- Provider
[ Name]...
bad block
cd-rom
compatibility
device issues
dvd drive
error
event viewer
filepreparation
hardware issues
installation
microsoft office
old computer
setup issues
software issues
system error
troubleshooting
update
user support
windows 7
