governance

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

Eliezer Yudkowsky’s call for an outright, legally enforced shutdown of advanced AI systems — framed in his new book and repeated in interviews — has reignited a fraught debate that stretches from academic alignment labs to the product teams shipping copilots on Windows desktops; the argument is...

Demis Hassabis’s warning lands like a wake-up call: as artificial intelligence advances toward the kind of general, agentic systems researchers call AGI, the very same attention-harvesting dynamics that turned social media into a global amplifying lens for addiction, outrage, and polarization...

AI upskilling has moved from an HR talking point to a workplace imperative as employees across industries race to learn generative AI tools, enterprise copilots, and the human skills needed to use them responsibly. Background The latest industry data shows a striking surge in demand for...

Omnissa’s message at Omnissa ONE 2025 was unmistakable: after the spin‑out from the VMware era, the company has sharpened its narrative around consolidation, choice, and pragmatic automation — and it’s laying out a product roadmap intended to turn that rhetoric into concrete operational value...

Microsoft’s latest push turns Teams into a hybrid workspace where AI is not just an assistant but a teammate — a suite of specialized, context-aware agents is being rolled into Microsoft 365 Copilot to run meetings, summarize channels, and act as an on-call community expert across Viva Engage...

Bonfy.AI’s latest update to its Adaptive Content Security platform lands squarely in the intersection of AI adoption and enterprise security, expanding native integrations across Microsoft 365 and positioning an AI-first approach to Data Loss Prevention that specifically targets risks introduced...

The conversation around artificial intelligence and work has moved from abstract speculation to hard-edged debate — and a recent poll-driven piece on Windows Central captures that anxiety in stark terms while pointing to concrete research showing which roles are already feeling pressure...

Work is changing shape: Microsoft is shifting Microsoft 365 Copilot from a personal assistant into a set of collaboration-first agents that live inside Teams, SharePoint, and Viva Engage — effectively giving every team, meeting, project, and community an AI teammate that acts on shared context...

Anthropic’s latest public dataset and a fresh wave of industry reporting make one thing uncomfortably clear: artificial intelligence is not drifting into the mainstream — it’s charging in, and its adoption pattern is already reshaping who benefits and who lags behind. The company’s September 15...

LSEG’s new Digital Markets Infrastructure (DMI), built in partnership with Microsoft and running on Microsoft Azure, has officially launched for private funds — and the platform has already facilitated its first tokenised fundraise, marking a major step toward mainstreaming tokenization across...

The U.S. House of Representatives has quietly — but decisively — reversed last year’s prohibition on Microsoft’s Copilot AI for congressional staffers, launching a controlled pilot that will provide up to 6,000 licenses for Microsoft 365 Copilot and make a lighter-weight Copilot Chat available...

Microsoft’s AKS Automatic is the kind of product that reads like a direct answer to a single question enterprises have been asking for years: how do we keep Kubernetes’ benefits without paying an ever‑rising Kubernetes tax in staff, time, and outages? Background Kubernetes is the default runtime...

Workday and Microsoft have quietly stepped into the next phase of enterprise automation: they’re building the plumbing to let agentic AI workers — digital agents created in Microsoft’s developer ecosystem — obtain verified identities, join a corporate directory, and be managed alongside human...

Virginia Briggs, chief executive of Australia’s MinterEllison, says she uses Microsoft 365 Copilot “for every task, every day,” and the firm’s experience — from boardroom demos to bespoke legal drafting tools — offers an early, high‑profile case study of what enterprise generative AI looks like...

The House of Representatives has quietly moved from prohibition to adoption: according to an Axios briefing shared with reporters, the House will begin rolling out Microsoft Copilot for members and staff as part of a broader push to modernize the chamber and integrate artificial intelligence...

House leaders announced this week that the U.S. House of Representatives will begin a controlled rollout of Microsoft Copilot to congressional staffers, marking a sharp policy reversal from the chamber’s 2024 prohibition and launching a one‑year pilot that will place Copilot‑powered tools inside...

Microsoft’s move to embed a free, in‑app Copilot Chat across Word, Excel, PowerPoint, Outlook and OneNote marks a turning point: conversational AI is no longer an optional plugin for a few power users, it’s being positioned as a default productivity layer for Microsoft 365 business customers...

SymphonyAI’s IRIS Foundry is now available inside Microsoft Teams and Microsoft 365 Copilot, bringing conversational, actionable industrial intelligence directly into the collaboration surface used by frontline operators and engineers — a move that promises to reduce context switching...

Microsoft’s latest Copilot wave tightens two threads that have run through its product roadmap all year: push AI into everyday work for specific job roles, and make it easier for developers and IT teams to build, test, govern, and connect those assistants to the systems that power enterprise...