I have an HP ENVY dv6-7398ca Notebook PC and after I upgraded from 8.1 to 10 the fingerprint scanner stopped working. I tried the recommended driver from Microsoft and reinstalling every previous driver I could find with no luck. I figured I just had to live without it... then I fired up my...
I bought an HP Envy 15 May of 2013. I did not want Win8 or a touchscreen, but that was all that I could find. I hardly used it the first two weeks and then the screen cracked, so I sent it in under the extended warranty. As I recall, I needed to reactivate Windows afterwards, and ended up...
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activation
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extended warranty
help request
hpenvy
image restore
invalid key
laptop issues
location id
microsoft
reactivation
screen repair
tech support
troubleshooting
user experience
warranty
windows 8
windows 8.1
Helping my father with his PC. He has an HP Envy pc and did the Windows 10 upgrade and things appeared fine. Couple weeks later, he's shutting down and he gets an error message saying he has 3 options as follows:
1) shut down and restart
2) Reinstall Windows 10 and with a caution that he ay...
Hello All,
Well, I've been researching for days, but can't find anything specifically relating to this issue (except the general issue of not getting the GWX notification). My question is: can I safely install Windows 10 using the USB media if I'm missing an update that's being reported by the...
So only recently, we have been experiencing disconnects from our router on all 3 computers and our Xbox 1. When they are turned back on, they are completed disconnected from the internet and must be manually reconnected which has been very annoying. The connection is fine until I close down one...
connection
devices
disconnect
home network
hpenvy
internet
lenovo
manual connection
network issues
power cycle
reboot
reconnect
router
settings
support
tech help
troubleshooting
wifi
windows 8.1
xbox one
I hope this is the right place to post this. My HP ENVY 14 laptop now gets stuck in a never ending loop that includes the starting windows screen and the safe mode w/ networking or command prompt or start windows normally. It wouldn't start in safe mode so I decided to do a factory reset. This...
I have an HP Envy 15 laptop and every now and again (at least once per day) the screen will go completely black for maybe half a second then come back on again. This sometimes occurs more than once but it will happen at least once every day while I'm using the computer. In addition, on occasion...
I wanted to take space from my other volume I recently created volume. HP ENVY 600G memory. Having some serious problems, but this will help of I could get some space moved over.
Hello,
I just installed Windows 8.1. I have an HP Envy 4502 for a printer. There seems to be some connection issue between my laptop and my printer ever since I downloaded this update. I use my printer quite often and am pretty frustrated that it is not working properly. Please help!
Samantha
I don't know if this is the right forum to post this but if its not then I am sorry.
Hi thanks for talking the time to help me, hopefully you can. I have been having this issue for some time now and it seems to be getting worse. Basically whenever I am am playing a game or watching a movie...
background apps
desktop
frustration
full screen
gaming
hpenvy
laptop issues
minimizing
performance
screen interruptions
settings
software issues
taskbar
tech support
troubleshooting
update
user experience
video playback
windows
windows 8.1
Help!
After the latest updates on Windows Update I can't boot my laptop (an HP Envy Ultrabook 4). Every time I try to start the computer it first goes into repair mode (where none of the solutions have worked so far) and subsequently displays only a blue screen with the message:
"STOP...
blue screen
boot issues
chkdsk
error message
fatal error
help
hpenvy
knowndll
manual restart
registry
repair mode
sfc
status error
support
system crash
system processes
troubleshooting
ultrabook
windows error
windows update
I have some Ion speakers that don't need separate drivers. Since the update to 8.1, the only sound I can get is from the computer itself, which I have to say, is rather disappointing in comparison to the speakers that I have even with the Beats Audio.
My computer is an HP Envy running a Core...
I have a new HP envy 700 with windows 7 pro with the following build sheet
Windows 7 Home Premium 64
4th Generation Intel® Core™ i7-4770 processor quad-core [3.4GHz, 8MB Shared Cache]
8GB DDR3-1600MHz [1 DIMM ]
1TB 7200 RPM SATA Hard Drive
Intel HD Graphics [DVI-D
I wanted to try using windows...
I have a hp envy running Windows 8.1. I recently ran a system restore, and ever since it has run the hp logo, then gone to a black screen and stayed there. Things I've tried:
Boot in safe mode: No change.
Startup Repair: Said it couldn't fix it, but I can't get to the log file to find out why...
antivirus
bios
black screen
command prompt
disk space
error message
hpenvy
mcafee
operating system
partition
repair
reset
safe mode
software conflict
startup repair
system restore
tech support
troubleshooting
user experience
windows 8.1
Years of laptop anguish and literally despair from nearly four years of non-stop laptop issues.
For years now, my laptop begins crashing windows even each time I have just started installation all over again, having just reset my computer back to default Windows and default only program (for...
Hi I need a little help installing 8.1 on a ssd....
In short, yesterday I purchased a new HP ENVY 700-230eq desktop that runs on a quad core 4th gen. I7 processor 16gb of ram it also runs on a 2gb. Grafics card and a 2 tb. hhd. And last but not least it works all this great hard ware on the...
How create a repair rescue disk Windows 8 to restore Registry ONLY?
''Have a new HP Envy 15t-J100. Has a Recovery Partition. I created a Boot USB stick. Fine
I recall with other Windows versions & and such you could create a repair/rescue CD that basically allowed you to restore your settings...
Model: HP Envy dv6 Notebook PC
OS:Windows 8.1 Single Language (64-bit)
I bought the notebook 4 months ago and it has been working perfectly,until yesterday, when I updated windows, now it changes the desktop display out of nowhere every once in a while!!The icons become far apart, I can't click...
I'm hoping you guys can help a guy who knows just enough to get himself into trouble.
I just bought the HP Envy 17t-j100 Quad Edition with the 1TB hybrid drive and the 240GB SSD Upgrade Kit that you can get on the Customize and Buy page. I wanted to put the OS onto the SSD because I haul my...