knowledge management

Arup’s embrace of Microsoft AI is not a marketing gesture — it is a deliberate, data-first overhaul that aims to turn decades of dispersed engineering knowledge into an active, decision-ready asset for every project team around the world. Background: why an engineering giant needed to rethink...

Google’s NotebookLM has moved beyond a simple summarization tool into a full-featured, AI-driven research workbench that promises to change how students, researchers, and knowledge workers collect, verify, and reuse information. The platform’s recent introduction of Deep Research, expanded file...

Carlsberg’s new “Global Brain” knowledge assistant — built with Microsoft under a Unified agreement — reached production-quality results in a matter of days, promising to collapse manual document hunts that once took supply‑chain engineers half an hour into near‑instant answers and driving a...

Microsoft’s decision to cut off a set of Azure and AI services to a unit in Israel’s Ministry of Defence followed explosive investigative reporting that alleged the Israeli military had built a cloud‑scale surveillance pipeline to ingest, transcribe and index millions of Palestinians’ phone...

Unilever built a small, tightly controlled AI assistant that turns a curated set of sustainability reports and internal documents into a fast, searchable answers service for colleagues and customers — a pragmatic pilot that shows both the real operational upside of retrieval‑augmented assistants...

IBM Consulting’s decision to surface Consulting Advantage inside Microsoft 365 via Microsoft Copilot marks a concrete step toward “agentic” enterprise work—putting IBM’s repository of assistants, assets, and industry templates directly into Word, Excel, PowerPoint, Teams and Outlook so...

OpenAI’s new Company Knowledge for ChatGPT promises to turn the chat window into a single-pane, evidence-anchored internal search and synthesis tool that can pull from Slack, SharePoint, Google Drive, GitHub and a growing roster of enterprise systems—available now to ChatGPT Business, Enterprise...

OpenAI’s latest release, Company knowledge for ChatGPT, turns the chat window into a single-pane work console that can query Google Drive, Slack, GitHub, SharePoint and a growing roster of enterprise tools—and it does so with citations, admin controls, and a security posture that’s explicitly...

AI is moving out of the solo-workbench and into the conference room: tools that once boosted individual throughput are now reshaping how teams define knowledge, plan work, and make decisions — but that transformation brings new design, governance, and trust challenges that organizations must...

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The day-to-day grind of maintaining a sprawling Obsidian vault finally pushed one user to try a different path: they migrated thousands of notes into Joplin, and within weeks declared they weren’t going back — praising Joplin’s genuinely open-source model, straightforward sync options, and...

Korea Telecom’s shift from a fragmented file sprawl to a unified, AI-augmented knowledge layer shows how Microsoft 365 Copilot can be the hinge between legacy habits and modern information workflows, delivering faster discovery, clearer context, and measurable productivity gains across a large...

Microsoft has quietly extended Copilot from the browser into the Windows desktop, adding a set of Copilot file actions directly into OneDrive’s Windows surfaces so subscribers can locate, summarize, compare and interrogate files without opening Office or a web browser—a change that reshapes...

Satya Nadella’s five short Copilot prompts are less a CEO flex and more a practical playbook for turning generative AI into repeatable executive work — from meeting readiness and project rollups to launch probabilities and time audits — and the implications for Windows and Microsoft 365 admins...

Microsoft OneNote’s humble tables are quietly becoming one of the smartest productivity weapons for 2025 — a lightweight way to turn scattered meeting notes, research scraps, and fleeting ideas into structured, actionable knowledge without pulling in a spreadsheet app. What used to be a handful...

iManage’s latest announcement tightens the scaffolding around AI for law firms: the company has added support for the Model Context Protocol (MCP), upgraded its Insight+ search and knowledge-discovery engine, and expanded Ask iManage’s conversational and evidence features — all intended to let...

iManage’s latest update represents a significant step toward bringing explainable, traceable AI into the daily workflows of knowledge professionals, delivering a mix of interoperability, natural-language search, and a native AI assistant designed to keep answers grounded in an organization’s...

Artificial intelligence is reshaping the modern workplace, and few case studies illustrate this evolution better than Advania UK’s ambitious rollout of Microsoft Copilot across its entire staff of more than 1,000 employees. Rather than restricting advanced AI tools to select departments or power...

Unlocking Productivity: How Copilot Supercharges OneNote for the Modern Knowledge Worker Harnessing the full potential of digital note-taking can set the pace for personal productivity, team collaboration, and organizational knowledge management. With the integration of Copilot, Microsoft’s...

The modern workplace is increasingly defined by its reliance on rapid digital communication and seamless access to just-in-time knowledge. In this landscape, Microsoft Teams has secured its place as the collaboration hub for organizations of all sizes, enabling teams to coordinate projects...