knowledge management

About this tag
Knowledge management on WindowsForum covers enterprise strategies and tools for organizing, retrieving, and governing institutional knowledge, with a strong focus on AI integration. Discussions highlight platforms like Microsoft Azure OpenAI Service, Copilot, and retrieval-augmented generation (RAG) systems that turn scattered internal content into grounded answers and workflows. Topics include AI note-taking tools, governed knowledge hubs, and the shift from simple wikis to agentic AI workflows. Recurring themes are trust, governance, and the practical deployment of AI within Microsoft-centric enterprise stacks, including Azure and Microsoft 365. The tag reflects how knowledge management is evolving from a productivity layer into a core platform category for businesses.
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    Hexaware + Microsoft Tenjin Brings Azure AI to Governed Enterprise Knowledge

    Hexaware announced on July 27, 2023, that it is collaborating with Microsoft to bring its Tenjin for Knowledge Services platform to enterprises using Microsoft Azure OpenAI Service for generative AI-powered knowledge management. The announcement is not merely another partner press release in the...
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    Best AI Note-Taking Tools in 2026: Meetings, Workflows, and Personal Knowledge

    The best AI note-taking tools in 2026 fall into three camps: meeting recorders such as Otter, Fireflies, Fathom, Granola, and Jamie; workspace assistants such as Copilot, Notion AI, and ClickUp; and personal knowledge systems such as Obsidian, NotebookLM, Mem, Reflect, and Logseq. The category...
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    Best Knowledge Management Tools for 2026: Retrieval, Trust & AI Governance

    Notion tops this 2026 ranking of highlight and knowledge management tools, but the larger story is that knowledge management has shifted from “where should we write things down?” to “which system can safely remember what the organization already said, decided, clipped, shipped, and forgot?” The...
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    eGain Launches Copilot, Claude, Gemini and Cursor Connectors for Governed AI Knowledge

    eGain’s latest product move is less about a single connector and more about an argument: enterprise AI will not be trusted at scale unless it is grounded in governed knowledge. By announcing connectors for Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor, eGain is positioning...
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    2026 Enterprise AI Knowledge Management: From Search to Governed Agent Workflows

    Enterprise AI knowledge management is moving from a nice-to-have productivity layer into a core platform category, and that shift is reshaping how large software vendors, cloud providers, and specialized startups position themselves in 2026. Microsoft, Google, Glean, and ServiceNow are all...
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    AFIVE by Adactin: Enterprise AI Knowledge Platform Powered by RAG on Azure

    Adactin’s launch of AFIVE is a timely reminder that the next phase of enterprise AI is not just about generating text, but about making internal knowledge usable at scale. The Australian technology services provider says the new platform is designed to unify scattered information sources, reduce...
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    Copilot Notebooks Gets a Major Visual Refresh for Research and Knowledge Work

    Microsoft has pushed a major visual and interaction refresh to Copilot Notebooks, reshaping how Microsoft 365 Copilot organizes research, chat history, and source material into a single, persistent workspace—and the result is unmistakable: a cleaner left‑side notebook navigation, a chat pane...
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    AI in Architecture 2026: From sketches to strategic firm platforms

    Architects are treating artificial intelligence less like a speculative toy and more like a practical studio colleague: from rapid visual ideation and on-the-fly code checking to internal chatbots that harvest firm memory, AI is changing how buildings are imagined, evaluated and delivered — and...
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    Maia: Teams native AI assistant transforming IT support at G‑STAR

    G‑STAR’s move to embed an AI assistant directly inside Microsoft Teams is a practical, culture-first example of how retailers can turn routine IT friction into a long‑term productivity platform—and a useful case study in designing enterprise AI that tries to be a colleague, not a gimmick...
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    Microsoft Copilot Notebooks Get AI Powered Overview in March

    Microsoft is rolling out AI‑powered summary pages to Copilot Notebooks this March, bringing an automatically generated “overview” of a notebook’s references and insights to the front door of the Notebooks experience and turning long, scattered research into quick, consumable synopses for...
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    Arup's Data-First AI Overhaul with Microsoft AI: Phoenix and SmartBid

    Arup’s embrace of Microsoft AI is not a marketing gesture — it is a deliberate, data-first overhaul that aims to turn decades of dispersed engineering knowledge into an active, decision-ready asset for every project team around the world. Background: why an engineering giant needed to rethink...
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    NotebookLM Deep Research: Google's auditable AI knowledge workbench

    Google’s NotebookLM has moved beyond a simple summarization tool into a full-featured, AI-driven research workbench that promises to change how students, researchers, and knowledge workers collect, verify, and reuse information. The platform’s recent introduction of Deep Research, expanded file...
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    Carlsberg Global Brain: Rapid Enterprise AI for Supply Chain Knowledge

    Carlsberg’s new “Global Brain” knowledge assistant — built with Microsoft under a Unified agreement — reached production-quality results in a matter of days, promising to collapse manual document hunts that once took supply‑chain engineers half an hour into near‑instant answers and driving a...
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    Microsoft halts Azure services after mass surveillance claims involving Israeli unit

    Microsoft’s decision to cut off a set of Azure and AI services to a unit in Israel’s Ministry of Defence followed explosive investigative reporting that alleged the Israeli military had built a cloud‑scale surveillance pipeline to ingest, transcribe and index millions of Palestinians’ phone...
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    Unilever RAG Pilot Delivers Fast Verified Answers From Curated Docs

    Unilever built a small, tightly controlled AI assistant that turns a curated set of sustainability reports and internal documents into a fast, searchable answers service for colleagues and customers — a pragmatic pilot that shows both the real operational upside of retrieval‑augmented assistants...
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    IBM Consulting Advantage in Microsoft Copilot: Multi Agent AI in 365 Apps

    IBM Consulting’s decision to surface Consulting Advantage inside Microsoft 365 via Microsoft Copilot marks a concrete step toward “agentic” enterprise work—putting IBM’s repository of assistants, assets, and industry templates directly into Word, Excel, PowerPoint, Teams and Outlook so...
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    OpenAI Company Knowledge for ChatGPT: Enterprise Connected Search with Citations

    OpenAI’s new Company Knowledge for ChatGPT promises to turn the chat window into a single-pane, evidence-anchored internal search and synthesis tool that can pull from Slack, SharePoint, Google Drive, GitHub and a growing roster of enterprise systems—available now to ChatGPT Business, Enterprise...
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    OpenAI Company Knowledge in ChatGPT: Enterprise Connectors and Citations

    OpenAI’s latest release, Company knowledge for ChatGPT, turns the chat window into a single-pane work console that can query Google Drive, Slack, GitHub, SharePoint and a growing roster of enterprise tools—and it does so with citations, admin controls, and a security posture that’s explicitly...
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    From Solo to Collaborative AI: Governance, Design, and Trust in Teams

    AI is moving out of the solo-workbench and into the conference room: tools that once boosted individual throughput are now reshaping how teams define knowledge, plan work, and make decisions — but that transformation brings new design, governance, and trust challenges that organizations must...
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    Tebicom and M-Files: Metadata-Driven Automation for Construction and Industry

    I couldn’t load the FinTech Global page directly — the site returned an interactive CAPTCHA that asks a human to disable Google Translate and complete a puzzle before viewing the article. I can’t control your browser or solve that CAPTCHA for you, and I can’t disable Google Translate on your...
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