it support

Hi there! I am new to this forum and I apologise in advance if this is a question covered a zillion times already! Am having problems finding previous posts (probably as I am not familiar with correct terminology). However, we are on a network here and several of our older PCs are experiencing...

Hello, I am a student working for a university physics lab, and we have a worthless IT guy, so I'm pretty much on my own to deal with this. I recently built a computer for my boss with two hard drives for which we want to set up a RAID Mirror Array. After putting the parts together, my boss...

Hi I am a dad who wants to give his rebellious pre-teen daughter some control on her laptop, like update iTunes or install games, but she cannot do such as a Standard User. I initially setup her laptop with both of us (dad and daughter) as admin users. I wanted to be an admin user to help...

I have 3 PDF files stored on my desktop; they've been there for months. I use the newest version of Foxit Reader and have for years. In the middle of last week the icons for those 3 files changed from the generic PDF file page icon Link Removed to mini thumbnails of the pages themselves. I did...

In my office, I have a win2003 server running a domain. Most our clients are xp pro machines but I recently got a win7 home premium pc and am trying to access a shared folder on the server but no luck. No matter what permissions I've set (share permissions and security permissions), I can not...

Hi, I am from the IT process re-enginneering/development side and the company I work for has just decided to build a server for around 15 users. Mainly file sharing. As previous experiences I have left that to our networking guys so really no experience whatsoever. What I'm looking for is if...

Don't have administrator access. Want to defrag and install new prograI am using a laptop with following sepc: ThinkPad lenovo laptop, T410i Windows 7 Professional 64bit This laptop is companie's one and I am using at home. I don't have administrator access and neither I have the password...

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We have this recurring issue where some mapped network drives disappear from 'my computer'. They usually appear after 1 or 2 reboots, but having to go through this each time is a bit annoying. Right now all our client computers are running windows 7 pro on a 2008 domain server. We've been...

Bill Detwiler shows you how Windows 7 Problem Steps Recorder can show you exactly what was happening when a computer problem occurred. Link Removed

We work for ITO-Client-Management team. There are some issues while using the MS-Excel 2010 which we work on daily basis. File size is 12.5MB and has 42600 plus rows and 17 columns. 1st ISSUE: When a formula (i.e.: COUNTIF, VLOOKUP) is run, it takes lot of time (30min) for compilation. The...

I just finished setting up a new PC for another one of our internal IT guys with Windows 7. As he was going through installing all of his programs and getting his email setup this error appeared. It seemed to coincide with him loading a .PST file for his Outlook 2007. He has several .PST...

I have two problems with Offline Files in Windows 7 that maybe you can shed some light on. I have narrowed these problems down specifically to Offline Files in Windows 7 and have manufactured some workaround solutions, but they are not great. This is a really long forum post, I apologize...

Hey everybody, I'm a newbie here and I apologize if this is something that's already been covered elsewhere, and/or I'm posting this in the wrong category. I've been searching around for answers to this problem but I can't find anything that's similar to our particular situation. Forgive...

I have a two month old Lenovo ThinkPad X201T; a few weeks ago the wireless started acting strangely at times - a couple phenomena may explain the abnormality: 1. I use my laptop on two college campuses. I have wireless set up on each of them. The error occurs when I move from one side of a...

This morning, while attempting to move some files around my Windows 7 64bit laptop began telling me that I didn't have permission to do so, as I needed permission from the "TrustedInstaller". I googled this issue and resolved it by configuring permissions. Feeling a little suspicious I decided...

This just started a month ago or so. If the PC is idle on the SS, sometimes it will BSOD. Other times it is fine. It BSOD'd with a sound loop in COD Black ops so I upgraded the sound driver. No difference as it just randomly crashed tonight after the gps was plugged it. Files are attached...

When upgrading an enterprise from XP to Windows 7, what are some lesser-known tech support features of Windows 7? I've read about the MDOP pack that includes the DaRT tools, DEM, Problem Steps Recorder and App-V/Med-V for application compatibility. Are there any other features we should look...

If you are happy with Windows 7 on your personal laptop, but grumble every time Windows XP boots up on your work computer, it may be time to tap your company's IT pro on the shoulder and ask for Windows 7. You might be surprised at the response you get. More...

If you are happy with Windows 7 on your personal laptop, but grumble every time Windows XP boots up on your work computer, it may be time to tap your company's IT pro on the shoulder and ask for Windows 7. You might be surprised at the response you get. Link Removed