it support

With Microsoft officially announcing the impending demise of Windows Maps, users across the globe may find themselves pausing—perhaps only to chuckle quietly at their desktop before shrugging and Googling “alternatives to Windows Maps.” We’ve come a long way since the heyday of the Metro...

The living room ecosystem has a new contender for “least amount of plastic boxes beneath the TV,” and this time it’s sporting an Xbox logo. Microsoft, with its ever-growing appetite for cloud dominance (and, possibly, revenge for the Zune), has announced that you can now play Xbox games straight...

Last October, amid the usual relentless hum of Windows updates and the low-key anxiety that comes with “will my device still work tomorrow?”, Microsoft dropped Windows 11 24H2 into the world. You know the drill: Copilot gets smarter, the file manager speaks fluent TAR and 7z, there’s a new...

There comes a time in every technology user’s life when a tired, sluggish desktop or a parade of replacement hardware inevitably leads to one simple question: do I dare perform a clean install of Windows… again? For those in the know—especially the IT crowd who moonlight as unofficial family...

Another one bites the dust at Redmond, with Microsoft announcing its soon-to-be fond farewell to the Windows Maps app: a cartographic casualty that, depending on whom you ask, conjures either a moment of nostalgia or a blank stare of "Wait, we had a Maps app?" For seasoned Windows watchers and...

Microsoft's upcoming update has tech enthusiasts buzzing—not because a revolutionary Windows 12 is on the horizon but due to a significant evolution of Windows 11 itself. Recent reports indicate that Microsoft is testing new content through its Insider program in the Dev Channel, geared toward...

You know you’re in for a thrilling day at the IT office when Task Scheduler, that stalwart guardian of automation, suddenly goes on strike and refuses to do your bidding for want of permissions. Few things are as demoralizing as seeing “no permission to disable, create, run, or change Task...

You know you’re an IT professional when “stability” brings a tear to your eye—and if you’ve ever had to wrangle with Windows 11 LTSC, you might be weeping tears of both joy and frustration. Because, for all its cool, calm, and unchanging demeanor, Windows 11 LTSC hasn’t just slammed the door on...

Just when you thought Windows 11 couldn’t get any fresher, Microsoft is back at it with what could only be described as the designer reboot (pun fully intended) of its most infamous screen: the Blue Screen of Death—the BSOD, the tech world’s version of the Grim Reaper. Only this time, it might...

Imagine awakening to a Windows Update error code nastier than your first cup of Monday coffee: 0x80070643. Those eight digits—a tyrannical hex sequence for many an IT admin—recently haunted anyone brave enough to roll out the April 2025 Windows Recovery Environment (WinRE) updates. Microsoft...

If you’ve ever tried deleting mysterious empty folders in Windows and felt a little burst of mischievous satisfaction, let this be your harrowing cautionary tale: sometimes, the most harmless-looking directories are the ones standing between you and a fully functioning operating system. Windows...

Windows 11 is undergoing change—from the inside out. Recent reports indicate that Microsoft's latest update for Windows 11 will retire one of its most iconic and notorious features: the Blue Screen of Death. In a twist that’s equal parts eyebrow-raising and forward-thinking, the error screen is...

There’s something deeply satisfying about a freshly cleaned Windows PC: the mouse feels snappier, the programs launch with pep, and, just for a moment, you can believe that your aging workhorse has been infused with the spirit of a brand-new machine. But before you embark on a risky download...

It’s official: Microsoft is giving Windows users a whole new flavor of existential dread. Previously, the sudden appearance of an indigo-hued Blue Screen of Death (BSOD) meant your productivity just took a nosedive into a digital abyss. Now, with their usual fanfare and a mysterious smile...

It’s been said that death, taxes, and Windows glitches are life’s only true certainties, and the latest episode to star the Windows 10 Start menu is another rerun we IT professionals know just a little too well. Let’s take a deep dive into what happened, why it matters, and why, frankly, anyone...

As we hurtle towards the future, it seems almost surreal that Windows 10 has been with us for nearly a decade. However, on October 14, 2025, the curtain will fall on the support for this operating system, marking a significant turning point for millions of users worldwide. This article breaks...

A funny thing happened on the way to my productivity nirvana—I hit the Close button and, like a horror movie villain, the app kept shambling on, refusing to die. We’ve all been there: you’re calmly shutting down your PC after a productive day, only to be menaced by that one app that absolutely...

Despite the looming sunset on Windows 10 support, Microsoft isn’t content to simply stroll off into that good night—oh no, it’s squeezing in a spree of updates for both Windows 10 and Windows 11 that would make even the busiest bees blush. The company has rolled out recent updates laser-focused...

“Click, drag, resize, align—there was a time when building a PowerPoint deck was the corporate equivalent of constructing the Great Pyramids: endless, repetitive labor, punctuated by occasional existential crises and, if you’re lucky, a decent coffee break. Enter Copilot for PowerPoint...

If you’ve ever fantasized about living in the shadow of Table Mountain, surrounded by the kind of natural beauty usually reserved for desktop wallpapers, while also spending eight hours a day trying to figure out why a printer won’t connect to WiFi, then the role of IT Assistant in Cape Town may...