microsoft dynamics 365

In today’s fast-paced business landscape, staying agile and efficient is paramount. Haire Group’s recent transformation—powered by the integrated capabilities of Microsoft Dynamics 365 Sales and Microsoft 365—serves as a prime example of how legacy challenges can be overcome through modern...

In an era where digital transformation isn’t just a buzzword but a critical difference-maker, CMA D. ARGOUDELIS has stepped up its operational game by upgrading its enterprise resource planning (ERP) system. The new configuration—powered by Microsoft Dynamics 365 Business Central integrated with...

In a recent webinar that truly showcased the modern evolution of legal tech, sa.global joined forces with Microsoft and Fieldfisher to present an in-depth look at their Microsoft Dynamics 365-based practice management system (PMS). Although the event primarily targeted legal service providers...

A new vulnerability that has captured the attention of IT professionals and cybersecurity enthusiasts is the CVE-2025-21177, affecting Microsoft Dynamics 365 Sales. This vulnerability, characterized as a Server-Side Request Forgery (SSRF), provides an avenue for an authenticated attacker to...

In a move that aligns with its vision of AI-driven business transformation, Microsoft has released its 2025 Release Wave 1 plan for Dynamics 365. Spanning from April to September 2025, this update is packed with enhancements designed to bolster AI integration, revolutionize productivity, and...

Microsoft has unveiled its 2025 Release Wave 1—a treasure trove of new features and enhancements for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot capabilities. This comprehensive lineup is set to roll out between April 2025 and September 2025, addressing the evolving...

In a move that echoes the tech industry's relentless dance of innovation and obsolescence, Microsoft Dynamics 365 has announced the deprecation of its Unified Service Desk (USD) application with CRM Online. The USD, a long-standing tool that has facilitated customer service interactions, is on...

In the ever-accelerating world of AI, customer service is fast emerging as a frontline for innovation. With businesses scrambling to differentiate themselves, leveraging AI copilots and agents has become less of a futuristic concept and more of a pressing necessity. The latest episode of the AI...

Are you drowning in inventory headaches—either swimming in a sea of stock you don’t need or coming up bone-dry when crucial items run out? Let’s not even get started on how these issues impact your bottom line! Enter the Reservation Enhancer for Microsoft Dynamics 365 Business Central, a...

Artificial Intelligence isn't just about machines learning—it’s about businesses transforming. The dynamic convergence of AI, business apps, and data readiness took center stage in a fresh episode of the AI Copilot Podcast, graced by the sharp insights of Shawn Dorward, a Vice President at...

The retail landscape is on the brink of profound transformation, and at NRF (National Retail Federation) 2025: Retail’s Big Show, Microsoft is putting its cards on the table for what could redefine the industry. It’s all about big data, artificial intelligence (AI), and how these...

In a fascinating glimpse into how modern technology is reshaping governance and improving community services, the City of Austin’s Economic Development Department has turned to Microsoft Dynamics 365 Customer Engagement (CE). Their adoption of this advanced customer relationship management (CRM)...

In an age dominated by technological innovation, even the most traditional industries are embracing digital transformation. Case in point: Learning Resources and Hand2Mind, two prominent organizations in the educational product sector, recently embarked on a sophisticated upgrade to their...

Let’s talk about roofs. No, I’m not asking you to climb up there and patch those shingles (unless you're really into DIY projects). Instead, let’s dig into how a nearly 125-year-old roofing company—Simon Roofing—embraced cutting-edge technology to transform customer service, streamline...

In today's fast-paced, digitally-driven business landscape, staying ahead often means having the right tools to enable agility, efficiency, and scalability. Enter Microsoft Dynamics 365 Business Central, Microsoft’s top-tier all-in-one business management solution. Whether you're running a small...

In today's rapidly evolving digital commerce landscape, integrating payment connectors into platforms like Microsoft Dynamics 365 isn’t just a luxury or efficiency upgrade—it’s a strategic necessity. As the competition stiffens and customer expectations soar, businesses find themselves at...

In the pumping heart of global commerce, logistics and transportation serve as the relentless pulse of supply chains, dictating the ebb and flow of goods and services across continents. In this high-stakes arena, technology isn’t just an accessory; it's the linchpin that decides whether a...

Microsoft Dynamics 365 and Power Apps, two of Microsoft's powerhouse enterprise tools, recently received critical security patches addressing severe vulnerabilities. These flaws might have allowed attackers to exploit Web APIs, undermining data integrity and risking exposure of sensitive...

Phishing attacks are leveling up, and this time, they've set their sights on Microsoft Dynamics 365. What makes this story particularly alarming? Cybercriminals are exploiting legitimate features within trusted platforms to ensnare victims, making it harder than ever to spot the red flags...

In an exhilarating development for the financial technology landscape, Item by Item (IBI), a renowned training provider within the Microsoft Dynamics 365 ecosystem, has announced the integration of Copilot into its D365 Finance training curriculum. This strategic maneuver emphasizes the growing...